State Bank Of India [SBI] — payment deducted but transaction not completed

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Make my trip and bsnl

1. Pls ref bsnl payment ref i'd no : jsbi[protected]igabynqao6 for rs 395 amount deducted on 04 sep 17 but not bill generated from bsnl pls refund the same.
2. Pls ref make my trip ref i'd no : nf[protected]p3igacbjyfr4 for rs 4318 for flt booking amount deducted but bill not generated from make my trip pls refund the amount. Acct no [protected]. My mail [protected]@gmail.com