State Bank Of India [SBI] — refund not received from in my bank account even after 2 months of the initiation of return

My name is (Shashi bala) and i had ordered (A guitar) of rs.1990 (Juarez acoustic guitar) in amazon on (29/02/2020) and after (09/03/2020) i returned this order due to personal reason. And on date (18/03/2020) amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is ([protected]){card no is not
Mandatory you can enter it if you want better chances of recovery}
Thanks you sir
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State Bank of India [SBI] customer support has been notified about the posted complaint.
May 18, 2020
Updated by Vinit kumar990
The refund is issued by "Amazon"
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