State Bank Of India [SBI] — regarding refund amount of 559

Address:

Bhankrota, Jaipur, Rajasthan, 302020

On 2 december i have ordered in flipkart using my sbi atm card for rs.559. Few days later flipkart cancelled my order and initiated a refund amount of rs.559 through phonepay on 11 december which is not reflecting in my sbi account.
But when i contacted to phonepay customer care regarding this they said raise a chargeback request or formal complain using sbi bank branch bhankrota jaipur but they have denied to help me for the same.