State Bank Of India [SBI] — Regrading refund

Address:Kota, Rajasthan, 324002

Hello sir, on 1 January 2017 i bought a product on snapdeal and i made payment by my ATM card POS[protected] Jasper Infotech PrivatGurgoan. but i did not resent the product so i sent it back then snapdeal easy return police passed my refund on 6 january 2017 and tell me my refund would be show my account in 4 days but i haven't got my refund yet. sneapdeal sent me my refund "refund reference no is 74056637039703873874482", and tell me to contact bank. but nobody is receiving call at sbi customer care. please resolve this matter
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