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State Bank of India [SBI]

[Resolved]  State Bank Of India [SBI] — sbi home loan and loan insurance

Address:Mumbai City, Maharashtra

Hi,

I had raised multiple queries however i havent received any reply from officials of bank. I am following up on mail, phone however officials are not even bother to respond to mails or phone
- Wrong debit : My home loan account was debited for a loan insurance, however my loan insurance account is already closed
- Not received a cheque: Received a letter from SBI Life insurance that I have not encashed cheque no. 819533 dated 7th Sept 2018 of INR 1484/-
As per letter there was an excess payment of premium and this cheque was issued against refund., however not received any such cheque

Every time I have to follow up atleast for couple of months to get resolution even to simple queries and this is my third encounter.
Is this a way SBI works??? I highly regret my decision to transfer my home loan SBI.
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May 17, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
State Bank of India [SBI] Customer Care's response Dear Customer,

We acknowledge your concern. We request you to mail us your policy number and contact details along with a suitable time on our official email address - [protected]@sbilife.co.in

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Apr 16, 2019
Updated by mugspatil Sent required details to mentioned id
Complaint comments 
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Comments

Sir, i have the SBI account of singtam east sikkim and while trying to take out money from ATM in canara bank at bihar purnea, on 8th april, 3 pm, my money got deducted but it has not came out from ATM machine, please see to the issues
Thank-you
Reply
I send 100/- rupees to Raja Sekhar Reddy .100/- rupees debited from my account, but not credited to Raja Sekhar Reddy . I didn't get refund any amount.
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