[Resolved] State Bank Of India [SBI] — sbi life insurance non receipt of certificate

Harry2018

from Mumbai, Maharashtra

Address:

Visakhapatnam, Andhra Pradesh, 530014

I had applied for a personal loan to sbi, naval base visakhapatnam branch. They had approved my personal loan subject to my agreement of going for life insurance from sbi life for 5 years. I had agreed to do the same. Subsequently bank internally deposited 40 thousands, inr to sbi life insurance from my loan account on 09 dec, 14. I am bearing interest for the same since 09 dec, 14. At the time of loan application and sanctioning my agreement with sbi was 15% interest rate. My sbi life insurance period 5 years completed. I want to surrender my sbi life insurance but i have not received the sbi life insurance certificate till now. Till date i have not received any communication either from sbi or from sbi life regarding my certificate issue. This is really shocking to me. Please advise what to do.

Regards,

Harishankar singh
Indian navy
Navy nagar, mumbai

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Jan 20, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

State Bank of India [SBI] Customer Care's response Dear Harishankar,

We acknowledge your concern. In order to assist you please mail us your contact details along with the suitable time on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Dec 18, 2018

State Bank of India [SBI] Customer Care's response Dear Harishankar,

We are waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Dec 19, 2018

State Bank of India [SBI] Customer Care's response Dear Harishankar,

We are still waiting for you to mail us your contact details along with the best time to call you on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Dec 20, 2018

State Bank of India [SBI] Customer Care's response Dear Harishankar,

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

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Comments

kailash dastak

from Sathupalli, Telangana

I used my vijaya bank atm (debit card) to withdraw 3500/-Rs. at SBI atm machine at sector 19 faridabad, haryana on the time 07:11: 13/8348. the amount cut from my acount but i did not get the money from the machine.

kailash dastak's reply, Dec 16, 2018

on friday 14 th of December 2018

Tuboha

from Imphal, Manipur

I forgot my username and id, whenever i tried to create new user id and password it said that invalid cif number and invalid card. What is wrong with my account