State Bank Of India [SBI] — unauthorised debit from bank saving account

Address:SBI Rankala Branch Kolhapur, Kolhapur, Maharashtra, 416007

I have saving Ac at SBI Dasara Chowk branch Kolhapur. on updating my pass book entries to my surprise it was observed that on 15th July Rs 200/- are debited from my account with entry as SBIGEN PAI. On enquiry with branch it was informed that SBI Rankala branch has done the transaction. I approached SBI Rankala branch and submitted application on 20th July for reverting back. So far the amount is not remitted back.
I have never applied for any personal accident insurance policy from SBI general insurance company. How any other branch with whom I do not have any dealing, can do the unauthorized transactions from my saving account without my consent.
I was trying to complaint with SBI bank but is not getting registered insteadI have been directed to contact on some Toll free numbers. neither SBI bank nor SBI life company is owning the act. now I have been directed to contact SBI general insurance company. I am feeling harassed with such unethical act from SBI. How come some SBI branch can access my personal sving account and debit the amount without my permission and consent. request to take up with SBI for grievance redressal.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Phonepe transaction id-1907031220310943985363 utr no[protected], transaction date-3rd jul the transaction still pending 5th jul is success but reciver bank said not credit the amount 25 dayes left but dont solved my problem please help me refund my amount and solved my problem

Sir, my açcount is not opened application no[protected] not opened from 1month and15days sir please help to open my account as fast as you can and sir the beahaviour of SBI kiosk manager, and account manager is also not good they use rubbish language to maintain customers they not help their customers properly SBI service is time consuming

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