State Bank Of India [SBI] — upi transferred money not credited to receiver's bank account

I have transferred Rs.2500 from SBI to AXIS BANK through PhonePe app. showings transaction successful in Phonepe, deducted amount from my SBI ACCOUNT, but not credited to AXIS BANK ACCOUNT. i have talked to PhonePe App, SBI and Axis bank. both banks told to contact Phone Pe, PhonePe customer care executive told to contact bank. then what to do? they are not taking complaint regarding this.
RAMESH CHANDRA GOUR
Acc. no. [protected]
IFSC: SBIN0002818(State Bank India)
For further details find Attachment.

I have transferred Rs.2500 from SBI to AXIS BANK through PhonePe app. on 29/12/2019 at 11.44 am, showings transaction successful in Phonepe, deducted amount from my SBI ACCOUNT, but not credited to AXIS BANK ACCOUNT. i have talked to PhonePe App, SBI and Axis bank. both banks told to contact Phone Pe, PhonePe customer care executive told to contact bank. then what to do? they are not taking complaint regarding this.
RAMESH CHANDRA GOUR
Acc. no. [protected]
IFSC: SBIN0002818(State Bank India)
For further details find Attachment.

Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.