State Bank Of India [SBI] — worse service

Address:Kolkata, West Bengal, 700059

Today me and my wife visited State Bank Of India, Tegharia-Raghunathpur branch of Kolkata for registering mobile number and email address. But the lady who was supposed to do the job has refused to do so because unknown reason. When I asked for the reason, she shouted at me and behaved very rude to me.
So, I request the superiors of SBI to ask that lady why she behaved like that?
And advice me how and when could I register the mobile number and email address with the aadhaar card.
Regards,
Kushal Saha
[protected]
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