[Resolved] State Bank Of India [SBI] — wrong message for emi clearance and dues pending sent to my mobile number without availing and service | |||
I am s. Dinesh babu, lawyer based chennai, a non-customer to sbi credit card. (Cell: [protected]), i have been receiving text messages from hp-sbicrd for sbi credit card for clearance of outstanding dues of rs.3, 654/- for card ending 0426 to improve my credit score and further your sister concern tatacp have been sending text message regarding tata loan in a/c no: 5067437 emi of rs.14, 117/- whereas i have neither availed any credit card from sbi nor used the alleged credit card, further i have never received any funds as loan from tatacp as alleged in text. My cell phone number have been misused, there is no privity of contract between sbi credit card or tata capital with me. The toll free numbers provided in the txt messages ([protected]) and phone numbers for customer care/ complaints 39020202; [protected]; [protected] have not been properly responded. Kindly resolve the same at the earliest with immediate attention and intimate stage of resolving with proper deadline and communicate the same, failing which i will be constrained to take appropriate legal actions not restricting to cpgrams, rbi ombudsman. Regards. Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved Text sent to my office CUG number previously used by one of SBI customer, therefore treat the complaint as resolved, apologies for if any, inconveniences caused.
Regards,
Dinesh State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 State Bank of India [SBI] Customer Care's response Thank you for speaking with us, @Dinesh. We hope your queries have been resolved over the call. Please reach out to us for further assistance or feedback. Glad to help!
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 4 Comments | |||
Comments
I have cancelled a order from amazon on 03jan 2019.The refund amount should have processed within 9th jan 2019.But the refund has never processed to my account. I have consulted with amazon customer care and they gave a report that they have returned the amount to my sbi acount .
My refund reference no from amazon is 378426
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My refund reference no from amazon is 378426
a. Hi Dinesh, your query is being looked into. Stay put as we find a solution at the earliest. Please feel free to reach out to us for further assistance.
Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
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Name: Bhaskar Prasad Bijarson
A/c no. [protected]
Ifsc sbin0012139