Suvidhaa.com Complaints & Reviews

My suvidhaa fren. Code. 52408
I have cancelled 2 rail ticket cancell on 18 jan2013. Ticket cancelled but refund not credited in my pos. When i complain give me complain no. N[protected]. After 48 hours when i again contact c. C. No. Told me that refund credited in your a / c on 2 / 1 / 2013
See how it possible?
How suvidhaa fraud to his agents also?

On 24th August 2011, I have complained about this company. Complaint details was as below :-

" Suvidhaa Infoserve Pvt. Ltd. - has taken Rs. 10, 000/- from us on date 16/07/2010 as per their Receipt No.: 41618, cash collected by their Agent at Nagpur Mr. Vishal Anand for IRCTC Railway Booking, AIR Ticket Booking, Hotel Booking, Bus Ticket Booking, Mobile Recharge, etc. - Our Franchisee Code is 41774. But all of sudden from about 3 months they have blocked their IRCTC Services. Mainly money has been taken out for the services of IRCTC, so if they can not provide that services to us, they should refund our money. We complained about this to them many times, but they are not giving us any reply. It is totally fraud by them. "

Now again 3 months passed, but till now they have not responded to my complaint and my services are still not working.

I am Aravind from Chennai, I took Suvidhaa's franchise in 2009 with Id-4682(Admire), from that time they never paid the commissions as they promised.
Mainly I opted there service for Railway booking, but since one year they are not in a position to avail me railway booking facility.

Every 10 days I ask them about it they will tell me the stories. If they are not in a position to provide the service which they have promised I asked them to repay me the Deposit amount and compensation for loosing my business by relying on them.

I request all the franchisee holders to pressurize them to get the service what they have promised.

I would like to move to consumer court regarding this as I have waited for a long time i.e more than one year. And I paid them 10000/- which is not a small amount. Franchisees who are not getting railway service please unite and gather together for getting our service.

My id is [protected]@gmail.com
ARavind

my french.name shreeji enterprise
french.code-52408
from last four months suvidhaa cheat us by various types of idea.some times in mobile recharge pos shows succ. but customer not get balance,
customer care service is without any responsibility. whenever we complain say sorry but wait for some time. surver down is gurumantra for answering. now i am tired no one directly speak to us.

HELLO
MAI SUVIDHAA KA FRANCHASI HU MAINE 31.08.11 KO CUSTOMER KE MOBAIL PER IDEA KA RECHARGE KIYA TO MERE A/C SE AMOUNT TO KAT HO CHUKI HAI LEKIN CUSTOMER KO AMOUNT NAHI MILI BADME CUSTOMER KO MUZE FIRSE USKA WAHI NUMBER PE RECHARG KARNA PADA AGER SUVIDHAA KE KOI EMPLO'S OR KOI OFFFICER HO TO PLEASE MERE AC CHECK KARKE MUZE REFUND KARDO AAP TO 2 % KAMISION DETO HO LEKIN CUSTOMER KO 2 BAR RECHARG KARKE MERA TO LOSE HI HUA HAI. MERA NO.HAI:-[protected]/[protected]
THANK YOU.

I have applied for franchisee of Suvidhaa before 1 month, and after that i have called in customer care for more than 20 times..... but there is no response till today.
My no. is [protected] .

sir my name is jayakumar

fr code-14411
fr name-sopanamtimes, [protected]

my suvidhaa softweare not opening for three days
i complant registor for custmer care and technical side but not responsoble
please clear sir

i dont no english customar care speak english and hindi
so iam warred

SUVIDHAA SABSE BAKWAS SERVICE HE.

JAB DENA HOTA HE TAB ACH ACHI BATTAIN KARTE HE PAR JAB SERVICE DENE KA WAQT ATA HE TO NAHI AGENT DIKHAI DETA HE NAHI COMPANY KI AUR SE KOI JAWAB MILTA HE.COMPANY KE ACCOUNT ME PAYMENT JAMA KARANE KE BAAD BHI HAMARE AHMEDABAD KA TERRITORY SALES INCHARGE '' NIRAL SHAH'' KO 10 SE 20 MARTABA CALL KARNA PADTA HE KI MERE SUVIDHAA KE ACCOUNT ME BALANCE KU NAHI AAYA.



koi agent sewa dene nahi aata me fas gaya hu bhai aap log mat fasna



KASHISH COMUNICATIO
BAPUNAGAR,AHMEDABAD
[protected]

COMPANY KI TARAF SE KOI POSATIVE RESPONSE NAHI MILTA AGENT KAHETA HE JO KARNA HO KARLO BALANCE HAMARI MARZI SE AAYEGA

SUVIDHAA IS FRAUD COMPANY ,THIS COMPANY IS FAIL TO GIVE RAILWAY SERVICE TO AGENTS AND CUSTOMER

SUVIDHAA IS FAIL TO GIVE RAILWAY SERVICE,FROM LAST 3 MONTHS RAILWAY SERVICE IS BUSTED

i purchage suvidhaa pos on[protected]at that time sales rep.tell me that from security deposite you will retain balance rs.750/on 4th april & on4th may.
but still todayon29thapril i will not get my balance of rs.750of april.
still today after somany request i can notget training for suvidhaa pos. i can not
book rail reservation (ihave allreadysend irctc agreementform on18th march).
time to time error occured in suvidhaa pos.
incorrect epinis also done problem to retailors.
bsnl(west) landline bill not update in customer a/c after 2 months
somany times when customer come with bill suvidhaa pos did not show any details about that bill
also if i sendmybalance through cash in suvidhaa a/c balance update after 3 hrs.

I am having a frenchie of Suvidhaa with fren code -7012 since 2009 faced many problems about their services but this time they cross the limit ,I have load Rs 1012/- to my suvidhaa a/c on 15thMarch 2011 and my a/c balance become Rs 1038.35 but when I logged into my Suvidhaa a/c on 16th March 2011 ,I was unable to logged in ,My password was not working so I informed customer care they set a new password for me and then I logged in and I was...

HELLO SIR,
MAIN SUVIDHAA INFOSERVE PVT. LTD. KA RETAILER HU MAIN NE SUVIDHAA INFOSERVE PVT. LTD. COMPANY KE A/C ME SBI A/C NO.-[protected] me RS.1000/- CASH 17.03.2011 KO DEPOSIT KIYA THA.PAR AAJ 21.03.2011 TAK BHI MERE A/C ME TRANSFER NAHI KIYA HAI. OR MERE COMPLAINT NO.-[protected] HAI...... PLEASE AAP BATAIYE KI AB MAIN KYA KARU?
THANKS YOU!


REGARDS,
PRADEEP VERMA
BHOPAL
MOBILE NO-[protected], [protected]

I HAD TRANSFER RS.13500 DTD.[protected] BUT TILL NOW I HAVE NOT RECEIVE THE SAME. I COMPLAIN ON CUSTOMER CARE, DISTRIBUTER & AGENT BUT I HAVE NOT RECEIVE. FROM CUSTOMER CARE I RECEIVE ONLY COMPLAIN REFERNCE NOS BUT NOT BALANCE. SO THE COMPANY SERVICE FOR THE RETAILAR IS VERY POOR & LIKE FROD OLSO. I DON'T KNOW THAT WHO IS THE REPONSIBLE PERSON FOR THIS & NOT HAVE ANY CONTACT NOS.

Hi Suvidhaa team, please rechange your name aasuvidhaa as your name and your service are totally unrelated .,I am franchise for suvidahaa with code 24560. I am not getting proper support from Suvidhaa Mumbai team in terms of booking bus ticket and refund of cancelled tickets. Local sales man is trying his best but due to poor support from head office I am not able to do business with suvidhaa. I tried bus booking for one customer last week. The amount got debited from my account and for nearly 1 hour ticket was not issued, I was told to wait for 1 hour. I had very hard time convincing customer to wait for 1 hour after which I got reply that ticket was not booked. I guess suvidhaa is cheating us by saying that booking is done online but actually this is done manually by contacting travels and then booking which takes one hour. I request suvidhaa to start local support or toll free number for franchisee support and do prompt service. I would strongly discourage anybody from taking up this suvidhaa and make their life Asuvidha

FRNACHISE CODE:24560
LOCATION: CHENNAI

Myself Devdatta Rane, I had Applied for Suvidhaa Franchisee in Month of July 10.
I have Paid Rs.10000 through Cheque to Favoring Suvidhaa Infoserve Pvt.Ltd.
Till Date i have not got Any Company Receipt for the payment No Information On Any of the Franchisee Kit,
Mr.Dharam Raj Yadav Sales Executive Came collected the cheque and from that day nobody has bothered to come down and explain me why i have not received any Payment Receipt or Franchisee ki no signanges to hoardings Ni ether CD which should have been given. to me at the time of payment,I called couple of times to their Office Nos and Customer Care but nobody has bothered to help.
Now i want the Money back which i have Paid and also would like them to pay penalty for causing such Inconvenience.

Kindly take strict Action Against Suvidhaa Infoserve Pvt.Ltd these people are really fraud with fraud intentions.
Kindly Help in getting proper justice.

I have started a suvidhaa retail outlet for railway ticket booking, MSEB bill pament, BSNL bill payment & other services in oct 2007. At that time a local person Mr. Shishir Bhartia was appointed by company as franchisee. With him company personnel organised a seminar locally. At that time they take Rs. 40,000/- from me As security deposit (Rs. 25,000/-) ,Cost of POP material & other(Rs.15,000/-).Due to non commencement of of promised services & a very poor quality of railway reservation facility started by Suvidhh, the counter wasn't became econmically viable. It encurs me a loss of 60,000/- over a period of 10 months. Since then I stooped the sevices & requested the Suvidhaa personnel to refund my Security deposit. Also I called their office at mumbai on no.[protected] & requested to refund my security deposit. I had given written request to suvidhha personel who visited my counter on[protected]. But despite promises, I have not received a single pai till date.
This company looks a fraud .They are collecting money from unemployed people & then cheating them.
Sir I request you to kindly help me in getting my deposit amount back.
Thanking you
Yours faithfully

Nilkanth Lohakpure.
Akola, Maharashtra
(M) [protected]

Dear Sir,

I Mr.Y.Janardhanrao, Seethamsetti nagar,Rampachodavaram. This is to intimate you I have taken one onlineservices outlet Franchise in Suvidhaa. Till am working those services in my village. One of the company executive told your village is very small . in your village only one outlet is capable .I didnot give any another outlet to others. But on[protected] he give another outlet in my village and it is opened also. He does not told to me before given outlet in my village. The company will fraud with me and he will play game with my business. Can you take any action of the company members or request you to arrange the cancellation of new outlet in my village.

Regards,
Janardhan

sir mera naam amit joshi hai meine suvidhaa service june mein li thi.net ki problem k vajah se meine nayya connection liyya par uske baad software install nahi huyya.company ki aur se jo ayya usko patta nahi kitne phone kiyye par koi response nahi ayya.ab aap hi bataye k itne paise invest karke ab kya kare.is commplaint ko jaldi response bheje.

DEAR SIR DATED : 01/11/2010
I HAVE A SUVIDHAA RETAIL SERVICES SHOP. I TAKE A SUVIDHAA SERVICES ON FEBRUARY,2010. WHEN I TAKE THIS FRANCISEE THE MARKETING PERSON OF SUVIDHAA SAID YOU HAVE TO PAY RS 8000 IN CASE YOU ARE DEALER OF ONE STOP SHOP UTILITY SERVICE.
A)
MARKETING PERSON OF SUVIDHAA SAID TO ME THAT AFTER COMPLETED THE TARGET OF RS. 25000/- IN ONE MONTH YOU WILL GET RS.2000/- BACK IN NEXT MONTH BUT I DID NOT RECEIVED TILL DATED :[protected].
B)
MARKETING PERSON OF SUVIDHAA ALSO SAID TO ME THAT A GIFT OF WRIST WATCH IN NEXT MONTH IN CASE YOU TAKE THE AGENCY RIGHT NOW . THEREFORE I TAKE THE RETAIL SHIP IMMEDIATELY BUT I DID NOT RECEIVED MY GIFT TILL DATED :[protected].
C)
AFTER SOME TIME AS A SUVIDHAA PERSON TOLD ME TO MAKE A NEW RETAILER AND GET THE RS.1000/- AS A COMMISSION ON MAKING OF A RETAILER BUT I DID NOT RECEIVED MY GIFT TILL DATED :[protected].

I AM VERY FAD-UP WITH YOUR COMPANY THAT WHETHER YOU ARE SAYING LIE TO THE PERSONS OR GIVING HIM A HARASSMENT.

BUT TILL DATE I AM NOT RECEIVED ANY GIFT AS WELL AS MY MONEY OF REWARDS.

I MANY TIMES MAIL THIS MATTER TO CONCERN PERSON OR TELEPHONIC TALK TO MR. ASHOK BANSAL (DELHI) / MR. ABHINAV (DELHI) BUT NO BODY IS CO-OPRATE WITH ME.

KINDLY DO THE NEEDFULL AND IMMEDIATELY.

THANKING YOU.
AAKSHITA COMPUTERS
[protected] (VIKAS JAIN)
RETAILER CODE : 21622:1