Suvidhaa.com Complaints & Reviews

Suvidhaa ( I am Happy ) — Take up Suvidhaa franchisee

Four Month back, We were very reluctant to take this new buisness, but now i can recommend to any one, after testing their services for 4 month and it is satisfying, really you can earn additional income through their services ( rail /Air / Movie etc. ) Abhishek Balan, Balan Cyber cafe, Chennai

DEAR SIR,
I VIKAS JAIN, MY FRANCHISE CODE : 21622 HERE BYAGREE THAT THE SUVIDHAA GRIVENCE REDRESSAL TEAM HAS RESOLVED MY CONCERN I HAVE RECIEVED THE PENDING INCENTIVE OF Rs.2000/-
I HEREBY TAKE BACK THIS COMPLAINT AND DECLARE THAT I AM HAPPY WITH SUVIDHAA SERVICES
THANK YOU
VIKAS JAIN
AAKSHITA COMPUTERS
[protected] (VIKAS JAIN)
RETAILER CODE : 21622:1

CODE : 21622 : 1
WHERE IS MY COMMISSION OF RS.1000/- ON THE MAKING OF RETAILER AT BAHADUR GARH ROAD, DELHI-6 .
I DID NOT RECEIVED TILL DATE

WHERE IS MY GIFT OF WRIST WATCH AT THE TIME OF FILLING THE APPLICATION FORM TO BECOME A PARTNER
I DID NOT RECEIVED TILL DATE

VIKAS JAIN C/O AAKSHITA COMPUTERS
E-168 KAMLA NAGAR DELHI-7
MOB. : [protected]

wrong comitiment
sir / madam

I am Manoj Chaudhari from my site lot's of complaint for suvidhaa info services.
1) I have purchased suvidhaa info services retail outlet in 7500/-rs o august 2011. At the time of purchasing executive committed me will get 2250/- rs partly payement every month but only one month will come 750/- that's all. then i not get any money.
2) The Marketing sale's educative is said before i purchaed Suvidhaa is good service and no query in this service against another services. After I purchased he change all of things and if any query coming on me he said I said before.
3) Before I purchased he said to me money transfer service is started in 15 ot 20 days after deduct money 2500/-rs from your account . and We give the Certificat & Advertising Goods for That Service. In my Account deduct on date 13/09/2011 Rs 2500/- then the service will start on 3rd week of November almost 2months late. Then they give me only handbills, cards and payment slip. and not give any Banner, advertising Light board, & extra.

my out let name is Aditya enterprises 3 retailer id is 56671 Manoj Chaudhari. [protected]

Dear Franchisee,

Greetings from the Suvidhaa Grievance Redressal Team!!!

We sincerely apologize for the inconvenience you may have faced. We request you to kindly send us a password reset request alongwith your franchisee details on cc.[protected]@suvidhaa.net and we will process the same immediately.

Once again we regret the inconvenience caused and look forward to serving you better.

Warm Regards,

Grievance Redressal Head

It is true all franchiese is disappointed from this company.

Dear Sir,

We apologize for the inconvenience caused to you. It might be possible that due to heavy call flow, we might have not being able to assist you in your query. This might be a one off case wherein you were not able to reach us. However, this is no excuse for not being able to serve you better.

Please note, apart from +[protected], we also have our toll-free number[protected], open 24 hours for our customers. We request you to give us a call on these numbers or provide us with your contact no., so that we can get in touch with you at the earliest and assist you.

We sincerely regret the inconvenience caused to you and look forward to assisting you soon.


Thanks & Regards,

Customer Support

dear sir,
This is to inform you that this service is really wonderful and also very convenIEnt . but there is one thing which I don't like, is the receipt which you are giving is not the same for all type of payment. IE for LIC policy you are giving A4 size but for Gujarat gas payment your receipt size is just 1/5 of the A4 size . so the franchises want to save paper they tear from 1/5 of4 size after taking print out for GUJARAT GAS PAYMENT RECIPT, but after that if there is LIC policy receipt they continue from that point so the next person get receipt having cutting line on the centre, which is difficult to preserve the receipt in one pIEce
so kindly give instruction to your franchises to give full page receipt or change your software so that it comes in full page, . (all receipt should be of equal size)
thanking you
`NITIN MISTRY
Bharuch

dear sir /madam
my name is vinod arora
last two months se railway ki tickets nahi ho pa rahi hain jabki maine declaration form subit and courier kara diya hain jab bhi custmor care par call kiya jaye vo kahte hain abhi process main hain but mere aas pass jo bhi hain vo railway ticket kar pa rahe hain aur achi earning kar rahe hain please check n verfy as early as possible

thanks
regards
vinod arora
fr code 17985
]contact no [protected]
place delhi

Suvidhaa — Appriciation

I am the first one to take suvidhaa Franchisee and very happy with Suvidhaa services and awaiting new services to launch, my best wishes with them - Heena Bhatt - Properitor - Amit Store - Malad -Mumbai

New Link Communication — Suvidhaa Service

Dosto main aap sab logo ko Suvidhaa ke bare mein batana chata hu. Main ne aaj se 3 months pehle yeh service Delhi main Tilak Nagar area mein yeh soch kar li the ki company wale apni baat per kabhi bhi galat nahi hote hai. Jab mujhe is company ke bare mein bataya gaya to kaha gaya tha ki yeh Reliance ki company hai aur aap hamare server se Rail Ticket, Koi Bhi Mobile Charge, Bill Payment, LIC Payment etc. easy way mein de sakte hai. Aur Hum Aap ko aap ke area mein kam karne ke liye advertisement ke liye printing material, Stickers, Sign Board etc. dege jiske liye aap ko 10000/- Rs. dene padege. Maine inki bato mein aa kar Rs. 10000/- ka cheque diya aur maine inki service lekar apni musibat bada li. Jab maine rail booking ki koshish ki to booking hona to door koi bhi reply nahi aai. Inke dwara diye gaye call center per phone karne per kisi ne phone nahi uthaya. Kisi tarha haath pair marne per us person se baat ki jisne offer di the to woh bola ki aap hamare message box mein ja kar compnaint kare hum app se 1-2 hours ke beech contact karege. Ab batao ki agar app ki rail ticket book nahi ho rahi to aap customer ko kahege ki 1-2 hours interzar kare reply aane per batae ge ki ticket kyo nahi book hue. Dustri baat mobile charge ki is server se aap Airtel ka koi bhi phone charge / bill payment nahi de sakte. Bill payment per kaha gaya tha ki aap ko Rs. 5/- per bill save hoge per kaam karnet per pata chala ki yeh Rs. 5/- aap ko customer se lene padege jisme se aap ko company ko Rs. 2/- dene padege as a service charge. Aur aaj tha mujhe na to Sign board diya gaya hai aur na hi sign board diya gaya hai. Maine ise ek bura sapna samaj kar bhool gaya. Per jab kuch din pehle mujhe [protected] se kisi Mr. Rahul ka phone aaya aur kehne laga ki aap ko company ki service kesi lagi to maine unse apne sari problem batai aur kaha ki main tumhari service se khush nahi hu. Tab Mr. Rahul ne mujhe bharosa dilya ki kuch hi same mein aap se hamara koi na koi officer is bare mein baat karega. Kuch same ke baad mujhe isi phone se kisi madam ka phone aaya jab maine un ko bhi yahi sare phoblem batai to unka jawab sun kar main sock ho gaya unho ne kaha ki aap ka rail ticket is liye book nahi ho raha kyoki aap ki yeh service activate hi nahi hai is liye aap hamare feed back box mein ja kar 2 page ka form download kare, fir use bhar aur uske saath aap apna ID proof laga kar 15 July se pehle-2 hamare Mumbai Office mein courier kare tab ja kar yeh service aap ke account mein activate hogi. Jab maine unse pucha ki yeh baat mujhe pehle kyo nahi bataye gayi to unhone kaha ki aap ke sales persons kon the maine unka name batya "Mr. Dabas" tham yeh jawab tha ki woh to job chod chuke hai is liye ham nahi jante, aap ko form bharana hi hoga. Sign Board, Printing Material, ke bare mein puchne per jawab mila ki pichle 1 mahine se hamari company ne policy bani hai ki hum unlogo ko board dege jo hame written mein likh kar denge ki aap ko board ki requirement hai kyoki log board ka mis-use karte hai. Jab maine unse pucha ki yeh policy to 1 month pehle bane hai per mera board to pichle 3 months se due hai woh boli ki hum is bare mein kuch nahi jante aap ko written mein hi dena padega. To dosto mari aap se guzarish hai ki aap is company ke executive ke bekave mein na aa kar souch samaj kar faisla kare ki aap apne customer ke liye suvidhaa le rahe hai ya asuvidhaa.

Suvidhaa Service
Dosto main aap sab logo ko Suvidhaa ke bare mein batana chata hu. Main ne aaj se 3 months pehle yeh service Delhi main Tilak Nagar area mein yeh soch kar li the ki company wale apni baat per kabhi bhi galat nahi hote hai. Jab mujhe is company ke bare mein bataya gaya to kaha gaya tha ki yeh Reliance ki company hai aur aap hamare server se Rail Ticket, Koi Bhi Mobile Charge, Bill Payment, LIC Payment etc. easy way mein de sakte hai. Aur Hum Aap ko aap ke area mein kam karne ke liye advertisement ke liye printing material, Stickers, Sign Board etc. dege jiske liye aap ko 10000/- Rs. dene padege. Maine inki bato mein aa kar Rs. 10000/- ka cheque diya aur maine inki service lekar apni musibat bada li. Jab maine rail booking ki koshish ki to booking hona to door koi bhi reply nahi aai. Inke dwara diye gaye call center per phone karne per kisi ne phone nahi uthaya. Kisi tarha haath pair marne per us person se baat ki jisne offer di the to woh bola ki aap hamare message box mein ja kar compnaint kare hum app se 1-2 hours ke beech contact karege. Ab batao ki agar app ki rail ticket book nahi ho rahi to aap customer ko kahege ki 1-2 hours interzar kare reply aane per batae ge ki ticket kyo nahi book hue. Dustri baat mobile charge ki is server se aap Airtel ka koi bhi phone charge / bill payment nahi de sakte. Bill payment per kaha gaya tha ki aap ko Rs. 5/- per bill save hoge per kaam karnet per pata chala ki yeh Rs. 5/- aap ko customer se lene padege jisme se aap ko company ko Rs. 2/- dene padege as a service charge. Aur aaj tha mujhe na to Sign board diya gaya hai aur na hi sign board diya gaya hai. Maine ise ek bura sapna samaj kar bhool gaya. Per jab kuch din pehle mujhe [protected] se kisi Mr. Rahul ka phone aaya aur kehne laga ki aap ko company ki service kesi lagi to maine unse apne sari problem batai aur kaha ki main tumhari service se khush nahi hu. Tab Mr. Rahul ne mujhe bharosa dilya ki kuch hi same mein aap se hamara koi na koi officer is bare mein baat karega. Kuch same ke baad mujhe isi phone se kisi madam ka phone aaya jab maine un ko bhi yahi sare phoblem batai to unka jawab sun kar main sock ho gaya unho ne kaha ki aap ka rail ticket is liye book nahi ho raha kyoki aap ki yeh service activate hi nahi hai is liye aap hamare feed back box mein ja kar 2 page ka form download kare, fir use bhar aur uske saath aap apna ID proof laga kar 15 July se pehle-2 hamare Mumbai Office mein courier kare tab ja kar yeh service aap ke account mein activate hogi. Jab maine unse pucha ki yeh baat mujhe pehle kyo nahi bataye gayi to unhone kaha ki aap ke sales persons kon the maine unka name batya "Mr. Dabas" tham yeh jawab tha ki woh to job chod chuke hai is liye ham nahi jante, aap ko form bharana hi hoga. Sign Board, Printing Material, ke bare mein puchne per jawab mila ki pichle 1 mahine se hamari company ne policy bani hai ki hum unlogo ko board dege jo hame written mein likh kar denge ki aap ko board ki requirement hai kyoki log board ka mis-use karte hai. Jab maine unse pucha ki yeh policy to 1 month pehle bane hai per mera board to pichle 3 months se due hai woh boli ki hum is bare mein kuch nahi jante aap ko written mein hi dena padega. To dosto mari aap se guzarish hai ki aap is company ke executive ke bekave mein na aa kar souch samaj kar faisla kare ki aap apne customer ke liye suvidhaa le rahe hai ya asuvidhaa.

I'm also retailer of suvidhaa. I taken it 1month and 10 back. I'm quite happy with the services suvidhaa provide.But i don't know what happened with him 3 months ago. But now software is absolutely working fine. I got all pop while taking retailership and i got board with in month. Suvidhaa people help me whenever i contact him. I want you to contact to sales manager or distributor of your area. What do i belleive they will help you. age aapki marji.

i m also getting same service as above, abhi koi bhi mere yaha service ke liye aata nahi
me kitni baar phone kar ta hu [protected] ke upar lekin koi javab hi nahi deta
jab me std call karta hu to mera 50-80/-Rs waste ho jata hai phir bhi koi positive reply nahi deta

I faizan hassan i m form bangalore i have Suvidhaa Franchisee sorry to tell you suvidhaa service in a very bad service.

YOR ARE RIGHT BOSS...maine aaj 29/08/2009 ko 8:23pm par reliance gsm par refill kiya so mere account se payment cut gaya but mobile refill nahi hua so boss in short if you want that TENSION YOU CAN TAKE SUVIDHAA SERVICES

pasia jaama kiya thi lakin mila 5 gannte bad

hi
all
suvidhaa

i m sufring bad services with suvidhaa infoserve pvt ltd
vo agent jo mere pass aaye jinhone mujhe itna achi baate batayi suvidhaa ke baare main main bhi socha ki kuch earn kiya jaye bur earn ki vajay yahan to badservice ko jhel rahe hain agar MR SAJID JO KI AGENT HAIN jinka mobile no [protected] hain unka email id sajid.[protected]@suvidhaa.net hain jo ki na hi phone pick kar rahe hain aur na hi koi back call kiya ja raha hain inhone mujhe itni bad service di hain ki mujhe sharm shar hona pad raha hain suvidhaa hain ya asuvidhaa plz take action MR SAJID HASAN


FROM
ARORA TELECOM
SHAHDARA
PHONE NO [protected]
[protected]

hi suvidhaa team,
i send my problem to your office many time.there is no any responce from your side
why suvidhaa people doing like this?
first you have to clear your service.
i paid RS1920 on 8/1/10 infavour of suvidhaa account by state banke of india.still that amount not clear in my account...why ? iam not satisfaid about your service.
sivaram.c.menon, sapthagirees tours&Travels kerala agency code 8920

i am want a contect no. of area officer who had top up the aur a/c.

sir meine 2month pahle 5ticket cancel ki thi mujhse abhi tak un tikets ka koi balance nhi mila h meine suvidhaa rail se resvervation ki yhi abhi tak koi refand nhi mila h plz jaldi se mere isne tikets ka kuch kijye customer rozz chhakar laga rha plz


shiv telcome (ticket no [protected]) aur pnr no ([protected])

my shop name is ideal photoshop baruipur, N.C. Road, Puratan Bazar, Kol- 144, my cheque detail isbBank U.B.I chaque No.880972 Dated[protected] your se Mr Sarup Day Roy has collect the cheque cheque was alrady cleared and my ID was also created but soum of tecnecial problem we did not gate my ID& Pass Woard Please send it as soon as possible.

i agreed with that complaint

Dosto Aap logo ki tarah mene bhi yahi soch kar suvidhaa franchisee lee the socha business badhega lekin kya pata tha yeh suvidhaa hi duvidhaa ban jayegi. Mene customer ki flight book kari thi delhi se coimbatore ki jiska kiraya display kiya gaya 20516 (4 people) lekin booking hone ke baad jo printout nikla woh delhi se mumbai ka aya customer care se sampark kiya toh unhone kaha ki apne mumbai ka hi ticket book kiya tha. Mene unhe kaha ki agar aisa hai to ye bataye ki kiraya itna jyada kyo laga kiraya delhi se mumbai ka[protected]ke bich hota hai (4eperson) ka. To bhi koi positive response aj tak nahi aya. Finally me airport jakar ticket ka snapshot niklwa kar laya jo ki delhi se coimbatore ka hi tha par suvidha ne print out bar bar galat dekar ek bar to tension create kar diya tha.
Mujhe salesman ne kaha tha ki 5000/- do aur suvidha shuru karo meine aisa kiya per 1month mein rail ticket band ho gayi baad mein bola gaya ki 5000 aur do taki permanent rail ticket shuru hojaye. I was cheated by them.

Sir I took the services of Suvidhaa from Suvidhaa, Kolkata office Mr. Sukumar Pramanik (Sales Executive) . When I went to take the agency from them they registered in the outlet name SUVIDHAA TRAVELS instead of MAYANET TELECOMMUNICATIONS and even they assured me casually that it’s a simple thing, will be changed within 2months .As I have paid cheques, security deposit of my account so that the agency i am registering must be in the name of MAYANET TELECOMMUNICATIONS so that I can be a Suvidhaa retailer but Mr.Sukumar Pramanik(Sales Executive ) and Mr.Tathagatha Saha (then present Area Sales Manager) casually informed that it will be changed without any harassment. They Said it’s just a Casual matter . My suvidhaa id is 25767.

These people from Kolkata office not only were not listening to my plea; also they stopped communicating with me, even used to reject my phone calls and now requesting me not to put mails to Mumbai office, they'll do the needful here only.

Also would like to request your good self to put a strong hold on these Regional Sales/Marketing teams, as at the time of selling their products they commit on several things, which they often failure to fulfill after activation. Because I don't want others to suffer in the same manner like me.

Hence it seems as a pure fraud case .

Anyways this time strongly solicit a small & concise reply of yours, thus oblige.


With warm regards,

Biswanath Saha - Prop.,
Maya Net Telecommunication.

Suvidhaa — no refund after failed recharge of mobile number 8928776402

sir, i tried to recharge my mobile [protected] online through suvidhaa. i got message of deduction from my sbi account but the mobile did not get recharged on 29/03/2014. my transaction id of sbi is 88406502IGS5538365. please look into the matter.

sab se ghatiya servise 18 september ko 50 rupees ka recharg kiya recharg succes ho gaya pese mere suvidhaa account se kat gaye custmer ko koi benefit nahi mila 2 ghante bad complent dala to 24 ghante ka time diya aur 24 ghante me bhi koi result nahi nikla custmer care call kiya to had kar di in suvidhaa walo ne kehte hy 22 september ko result denge
me puchna chahta hu suvidhaa ke sinior adhikariyo se ke ye kahi sadak par ja rahe ho aur un ke mobil me ballens na ho aur wo kisi dukan pe ja ke recharge karaye amuont bhi pay kar de aur aap ke mobile me balens na pahunche to aap us dukanadar ko kitna samay de sakenge
hy is bat ka koi jawab
zara si bhi sharam suvidhaa walo me
mera retailor id hy rt180035
aur us recharge ki transaxin id hy[protected]

Hello Sir,
I am Subhajeet Sarkar, the branch manager of OSS Retails Pvt. Ltd. which is Done Card Group.
We are the master distributor of IRCTC and have 22 branches in India and 1 branch in Nepal. We have more than 60000 agents in all and we are also approved from Reserve Bank Of India and has the authority of promoting prepaid instrumental cards just like debit card or Visa card or Master card.
Services we provide:
Rail ticketing, Rail Tourism(Bharat Darshan), Hotel Booking(railway and private), PAN card, Bus ticketing,
Air ticketing, Mobile recharge, DTH recharge, Bill payment, and many more services...
Special offer - Cards of Rs. 15000 free

with regards,
Subhajeet Sarkar
[protected]

hello sir,
i am ravindra agarwal.i have taken "SUVIDHAA SERVVICES"in november.
but iske "naam" jaisa isme kuch nahi h.I SUGGEST ISKA NAAM VAKAI M ASUVIDHAA HONA CHAHIYE.
IS COM. KE JAISE EXU.KAHI NAHI DEKHE
MR.CHAIN SINGH HADA aise exu. h jo hame 10000 rs.m fr. offer ki hamne 8000 ki bat ki to unhone 5000
m fr. de di.hamne apni sare circle m unke baare m bat ki.unke jaisa bevkuf koi nahi.
but bevkuf vo nahi wo to over smart h hame hi bevkuf bana diya BINA BATAYE RAILWAY BAND KAR DIYA
jis din se fr.li h usi din se pareshan h.kabhi no. recharge nahi hota, kabhi ticket ka paisa refund nahi hota
phir inse "E-MAIL"ki matha PHODI karte raho.
chalo itne sab to chal raha tha BUT
koi responcibility lene ko taiyar nahi h koi bat karne ko taiyar nahi h
area sales manager bhi phone nahi uthate
mr.rakesh vyas naam h unka
kafi bar bat karne k baad ek din wo hamre pass aaye or kaha ki hum unhe mail kar de wo 3, 000 rs. m railway chalu kar denge
but wo to hame chalu bana kar chal diye
15 din ho gaye unhone phone utana band kar diya
koi to bataye kya kare
mr.vyas ne bhi or
ek mr.kunal se bat hui to unhone mr.SANJEEV ka no. nahi diya
pata nahi kya jhoo jhal chal raha h
mr.mukesh h wo kafi supporting h
wo techinal team m h
but problem aane par unhone corporate to kiya
baki koi bat karne ko ready nahi h

sir meine 25dec ko cancellation ki h magar abhi tak mera refund nhi aaya sir plz aap check kijye (pnr no) ([protected]) tr.id ([protected]) mera no h [protected] plz aap jaldi se refund kara diye jiye

i launch complete on 9 th april 2010 they give me complete no.(032683)
for software problem. from their side no response. after that i launch complete on 14 th april 2010 they give me complete no.(032685) .& they told me both complete solve with in 2 days. still no reply from your side.i try to call on toll free no.[protected].
they answer me THANK U FOR CALLING SUVIDHAA. YOUR NCALL IS IMPORTANT TO US PLS STAY ON LINE COUSTMER SERVICE EXECUTIVE WILL ATTEND YOU SHORTLY. i am stay on line for last 20 minuts

service of airtel recharge, bsnl recharge, vodafone recharge

I had call the customer care to reset my password they told me after conforming all my details that it will be done within 5 minutes, this 5 minutes have now gone to 5 days and not yet done.
my fr code is 16825 fr name : DRS Associates pls do the need full as soon as possible
here is the referance code if you say that i have not called [protected]

pls send the details to my email id : [protected]@gmail.com

i m requesting since 2 months about demo and new frenchise procedure but your brand name is opposite to your services. noone is caring about proper service.all the complains by the clients r tru and based on facts

hai sir

i agree'

I manjeet Sharma
Hello
sir...
my account do is recharge...

i geeta rani i m so irritate today that i can not express myself this service has disturb my life ...

iss service ne dia hai dhokha..

Sir, LONG TIME BEFORE YOUR REP VISITED ME AND ADVICE TO JOIN SUVIDHA SERVICES FOR AIR RAILWAY TICKETTINGS AND OTHER SERVICES PRVIDED FROM YOUR GOOD ORGANISATION. SO I AGREED WITH THEM AND BUY A KIT FOR Rs 5000 (approximate). MY RETAILER KIT NO IS 31397, BUT NOBODY VISIT ME TO INSTALL IT. PLEASE DO NEEDFULL DEALINGS TO INSTALL MY SUVIDHA SOFTWARE FOR AIR RAIL RESERVATION AND OTHER SERVICES TO OUR CITY.
I am A Y Mathai, The Travancore Tourism, 2nd Floor, Selvam Buildings, Konni, Pathanamthitta (Dist), Kerala, Pin 689691, Mob [protected], email: [protected]@gmail.com
Expecting your replay as soon as possible for INSTALL SOFT WARE FOR RETAILER KIT NO 31397.
WITH WARM REGARDS,
THANKING YOU.

LOG IN DEACTIVATED
MY LOG IN ID WITH IRCTC IS DEACTIVATED FOR NO REASON
akash trading co
code;-4758
mob no;-[protected]

NO one of executive comes & explain to solve problems. we are suffer many problems in transactions, we are call to them they are not gives response & no body cannot lift their mobiles hence we are to taken decision to stop suvidhaa business from april 15th 2010.we are hearby to inform to suvidhaa management respectively

sir,

I am a suvidhaa retail outlet owner at pazhayannur, Trichur, kerala since 31/8/08.starting time suvidhaa service is good.Now they added new sevices.so they cant give proper guidence to the retailers.Last few days i experianced many problems in the suvidhaa software.that i informed suvidhaa office till yesterday.but no responcibility from the suvidhaa office.there is no a proper company person in kerala for clear the technical &other problems.i loosed my cash through suvidhaa business.i would like to stop this business.kindly return my cash which i deposited in suvidhaa account.
this is the final information for suvidhaa management.

sivaram.c.menon
Sapthagirees Tours &Travels
agency code no ;8920
pazzhayannur, Trichur, kerala
(M)[protected],

[protected]@gmail.com

ANURUP TOUR & TRAVELS
19B, Chandra nath simlai Lane Kol-2
PH :[protected]/[protected]





Sub: PROBLEM IN UR SERVICE

Dear Sir,

I am ANUTOSH BANERJEE in Kolkata my retail counter name is ANURUP TOUR & TRAVELS Code no. 16422. Your representative Mr.suman residing at Uttarpara.Hooghly ph. No[protected], misguide & chitting with me. At Nov’09.He visit my office and told me deposited 5000/- at all facilities done in suvidha i.e. Rail &.Air. ticket, mobile recharge and others. But still todays I have not IRCTC facilities. I am very suffer for this problem. In February your company give a code MOBILE SHOP no.13394 For instantly solve IRCTC problem & told me after two month must be solve ur problem. & IRCTC added in your code. In 1st April 2010. But still todays don’t added IRCTC icon in my code. Now your ASM ph no.[protected] & your representative not receive my phone last 15 days why ?

I request you, urgently solve my problem because I am reputed travel agent in Kolkata good connection in any govt. sector. & Bank & TV channel.. They are told why we purchase ticket in another name i.e. Mobile shop?

Another Problem two rail ticket cancel at 20/4/10 PNR No. [protected] ticket No.[protected] Howrah to Jammu journey date 27/04/10 the refund amount not added still today.


Thanking you


DATE: 26.05.10. ANUTOSH BANERJEE
For ANURUP TOUR TRAVELS

DEAR SIR
I HAVE A SUVIDHAA RETAIL SERVICES SHOP AT VISHAKAPATNAM NAMED SHIR SHIRIDI SAI ONLINE SERVICES. I TAKE A SUVIDHAA SERVICES ON 28.02.10. WHEN I TAKE THIS FRANCISEE THE MARKETING PERSON OF SUVIDHAA SAID YOU HAVE TO PAY RS 10000 FOR SUVIDHAA UTILITY SERVICES IN THAT YOU COULD BOOK RAIL TICKET, AIR TICKET, PREPAID MOBILE RECHARGE, ELECTRICITY BILL, GIFT ITEM SERVICE, LIC PREMIMUM AND MANY OTHER NEEDABLE SERVICES.

I WAS NOT ABLE TO OPERATE ALL THE SERVICES EXAMPLE EXECTRICITY, AIRTEL RECHARGES,


.
I MANY TIMES MAIL TO CONCERN PERSON BUT NO BODY IS CO-OPRATE WITH ME
KINDLY DO THE NEEDFULL
Read comments

Not giving refund money
Sir,
i m ASIT MANAV (G.M.ENTERPRISE) from KOLKATA WEST BENGAL, i have given Rs. 50.000 (FIFTY THOUSAND) to Suvidhaa Infoserve Pvt. Ltd for distributorship of NORTH 24 PARGANAS WEST BENGAL on 20/08/2009, in the regional office in kolkata, after taking the distributorship they unable to give any technical support or in there office no body is responding to solve any problem that's why on 7th april 2010 i have mailed to suvidhaa i m not interested to work with your company please refund my money back till now i have not get my money back no body is recieving phone in the office the numbers has been changed the old numbers was[protected], 30249774, 30249775 single number of these numbers is not working the new number is [protected] in this number also no body responding ring is going on. the head of this office Mrs Tomogno ghosh whose number is [protected] not recieving the call even by mistake call recieve they he will said that i m in meeting i will talk to u later and the later never comes

PLEASE HELP ME AND DO THE NEEDFUL JOB

G.M.ENTERPRISE
ASIT MANAV
[protected]
KANKINARA

i was cancelled rail ticket, but it was not updated on the date of cancellation, now they are not taking responsibility for cancellation, they are saying that you did not update ticket so your money cannot be refunded, i think government should banned on this company, i am regularly face problems in mobile recharge,

Dear Sir,
As suvidhaa software is not working it is showing "The application failed to intialize properly(0xc00007b). click on OK to terminate the application " I TRY SO many time s to install suvidhaa software but there are some application eror so i am unable to install suvidhaa software, pls let me know how can i get new Cd of Suvidhaa.

Regards AshISH Tiwari
Retailer Code : 14835

This company is cheater from executive to management.I am about to lodge forgery complaint against the suvidhaa infoserve.I am also one the suvidha agent located in vasai, mumbai.like you and me many agent has been cheated by this company.i am faing lot of problems here like after successful recharge customer did not receive request. rail booking option having lot of problem (link down, ticket booking error, no name display on ticket).payment gateway errors and many more. They also havent provided display banner.
The arround within our rangefacing lot of troubles with this company but suvidhaa doenst pay attention to the customer. we agent need to make group to fight with this kind of company and management.if you want to take any further step against ths company so keep in touch with me.

my name is aniruddh and contact no. [protected]

dear sir,
myself piyush pravinkumar soni, i was distributor of suvidhaa infosyes pvt ltd.mr.alpesh khatri and mr.chandrakant patil made me distributor in the year of 2007/2008.
at that time i gave them deposit of rs.50000 on the refundable base.but they both do something wrong in loby and yet i can not recived my refundble money due to this two gays.
is it possible that any compny of india when appoint a new distributor in any district without deposit.i never seen any company in india who had appointed with out deposit to become a distributour.
i need your help becoz amount is 50000Rs.and last 2 years not a single employee of company heard my complain.
please help me for the same and do needful also
i need my money back but due to this all imbalancing behave i am socked and no one give proper answer for my quarry.
this is my complate bio-data:
name: piyush pravinkumar soni
firm name:SHUBHAM ENTERPRISE
ADDRESS:34/7, S.V.PATEL ROAD, NEAR BHAGINI SAMAJ
CITY: DAHOD.GUJARAT
MOBILE NO.[protected]/[protected]
mail id: [protected]@yahoo.com
[protected]@hotmail.com

Dear Sir / madam, Company of Reliance (Sub div Suvidhaa) is chit fund.evry body HUSIARE...

IN THE YEAR 2009 I GOT FRANCHISE FROM SUVIDHAA. I DEPOSITED RS-10, 000 TO THEM AND EVERYTHING IS OK IN THESE DAYS BUT FROM 11/06/2011 MY RLY SERVICE GONE TO DEACTIVE. IN THESE TIME SUVIDHAA ALWAYS BLAME IRCTC THAT THEY PENDING MY ACTIVATION, BUT YESTERDAY FROM [protected]@irctc.co.in TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR MY DEACTIVATION, ALL FROM SUVIDHAA SIDE. THEY SEND ME AN EMAIL WHERE SHOWS HOW THEY REQUEST TO SUVIDHAA REGARDING MY PROBELEM, BUT FROM SUVIDHAA SIDE THERE ARE NO RESPONCE. WE HAVE NO UNITY AND THERE ARE NO COMMUNICATION IN BETWEEN US, FOR THIS THEY ARE RUNNING SUCH A CHEATING GAME WITH ALL O[censored]S.
MR. PARESH RAJDEO CEO OF THIS COMPANY HONOURED BY VARIOUS ORGANISATIONON(SKOTCH AWARD, AWARD FROM SANGHAI, INCLUSIVE BUSINESS AWARD'2011 FROM WASHINTON DC), SO MY QUESTION IS HOW THEY HONOURED SUCH A MAN WHO AND HIS COMPANY COLLECT MONEY FROM UNEMPLOIED PERSON LIKE US AND THROW INTO DEEP SEA.---- FROM--INDRANIL BANERJEE, SUN COMMUNICATION, BR CO-7702, MIDNAPORE, WEST BENGAL, MOB NO-[protected]

DEAR SIR
I HAVE A SUVIDHAA RETAIL SERVICES SHOP. I TAKE A SUVIDHAA SERVICES ON 31/12/2013. WHEN I TAKE THIS FRANCISEE THE MARKETING PERSON OF SUVIDHAA(Mr Viswaprakash, Rout, ASO, OdishaMobNo[protected]) SAID YOU HAVE TO PAY RS 7500 FOR SUVIDHAA UTILITY SERVICES IN THAT YOU COULD BOOK RAIL TICKET, AIR TICKET, , PREPAID MOBILE RECHARGE, ELECTRICITY BILL, GIFT ITEM SERVICE, LIC PREMIMUM AND MANY OTHER NEEDABLE SERVICES AND ALSO PHYSICAL TRG AT RETAILER'S SHOP. NOW TILL DT NO ANY EXECUTIVE IS COMES TO ME FOR TRAINING ANDD SOLVE PROBLEMS NOR PROVIDE ANY RETAILER KIT. HE IS ALSO TAKE MORE AMOUNT THAN YOUR FEES. I ALSO LODGE TWO COMPLAINTS, BUT BOTH ARE NOT SOLVED BY UR COMPANY. COMPLAINT NO 1. S0149288 2. S0158398, MY RT NO IS RT181546.
TILL DT NO ANY SERVICE IS ACTIVATED EXCEPT MOB SERVICE. NOW UR ASO IS NOT RECEIVED MY CALL SINCE LAST 15 DAYS. UR REQUESTED TO INSTRUCT YOUR ASO AT THE EARLIEST. MY SHOP ADDRESS IS JAYANTIPUR, PATRAPUR, DISTT: GANJAM, STATE: ODIODISHA, PIN: 761006, MOBMOB NO: [protected]. MailMail id: [protected]@gmail.com

DEAR SIR
I HAVE A SUVIDHAA RETAIL SERVICES SHOP. I TAKE A SUVIDHAA SERVICES ON 31/12/2013. WHEN I TAKE THIS FRANCISEE THE MARKETING PERSON OF SUVIDHAA(Mr Viswaprakash, Rout, ASO, OdishaMobNo[protected]) SAID YOU HAVE TO PAY RS 7500 FOR SUVIDHAA UTILITY SERVICES IN THAT YOU COULD BOOK RAIL TICKET, AIR TICKET, , PREPAID MOBILE RECHARGE, ELECTRICITY BILL, GIFT ITEM SERVICE, LIC PREMIMUM AND MANY OTHER NEEDABLE SERVICES AND ALSO PHYSICAL TRG AT RETAILER'S SHOP. NOW TILL DT NO ANY EXECUTIVE IS COMES TO ME FOR TRAINING ANDD SOLVE PROBLEMS NOR PROVIDE ANY RETAILER KIT. HE IS ALSO TAKE MORE AMOUNT THAN YOUR FEES. I ALSO LODGE TWO COMPLAINTS, BUT BOTH ARE NOT SOLVED BY UR COMPANY. COMPLAINT NO 1. S0149288 2. S0158398, MY RT NO IS RT181546.
TILL DT NO ANY SERVICE IS ACTIVATED EXCEPT MOB SERVICE. NOW UR ASO IS NOT RECEIVED MY CALL SINCE LAST 15 DAYS. UR REQUESTED TO INSTRUCT YOUR ASO AT THE EARLIEST. MY SHOP ADDRESS IS JAYANTIPUR, PATRAPUR, DISTT: GANJAM, STATE: ODIODISHA, PIN: 761006, MOBMOB NO: [protected]. MailMail id: [protected]@gmail.com

WORST WORST WORST .I had given order for swap machine of RS 8000 which I received after 2 months from that day no executive is receiving call . No has come to install it . I had written mail 10 times but the reply is sane our executive will contact you soon but till today no one has come to see and activate the machine.it looks like just we had put our money to wrong agencies . If this mail is received by any higher authority and after reading no action is taken it will be consider as all are there for some wrong intensions.Solve my problem if possible from any person in suvidha who is ready to take responsibility for doing some work. If not then we will go consumer court and in news papers and post there what the suvidha agencies is doing with consumers my contact no is [protected] from Sahara electronics bhiwandi.

I AM SUVIDHAA TRAVELS Distributor

i have also told to the sameer mishra to generate the distributor id since 10 jan 2017. I send the all documents related to the distributor.
so,
sir i kindly request to generate the distributor id

Yes I also Have the same problem... Pls Try other companies...

not access my suvidhaa software.

Dear Mr. Raut,

Please provide us with your contact and franchisee information. You may call us on[protected] toll free or write us on [protected]@suvidhaa.net to provide us with the requested details.

We will be able to resolve your query once we have the information. Looking forward to hear from you.

Regards,
Team Suvidhaa

My name- soumitra ghosal

SHOP - IDEAL PHOTOSHOP.

Fanchise Code - 20374

Address - Baruipur, nabin Chandra road, puritan bazar, kol-144.

Cheque details- Rs.8000/- (Eight Thousand only), Cheque No.- "880972", Dated- 17/02/2010, Bank- United bank Of India, Branch- Baruipur,

Please Send my ID & password through my Email address

My Email : [protected]@gmail.com
My Phone no. [protected]
SMS -[protected]

Distributor – Suvidhaa Infoserve PVT, 505, 5th Floor, 13 Crooked Lane, Kolkata – 700 069. INDIA Tel no.[protected]/75, Mobile 91 [protected]
Please Send my ID & password as soon as possible

Email : [protected]@gmail.com

dear sir
plese send the suvidhaa software.

Dear Sir,

I have taken Suvidhaa's agency two months ago.My id-19754 in the name of vijaykumar balmukand suri.

Since morning I have been facing the problem of 'server error' and due to this I am unable to book any tkt. When I talked to one of their representative he informed me that there is server probllem from suvidhaa's side.

One thing more whenever I start booking tkt at 8' clock, why this server problem comes at that time only? I am totally unablle to book any tatkal tkt.
Even after the message 'your request has been successfully sent to irctc' when I check with status, it shows there is no record.So my question is where the record as gone which I have saved and did the billing[in book reservation form].Please solve this problem or I have to switch over to other retailer.Thanks & REgards-vijay suri

Dear Sir,

I have taken Suvidhaa's agency two months ago.My id-19754 in the name of vijaykumar balmukand suri.

Since morning I have been facing the problem of 'server error' and due to this I am unable to book any tkt. When I talked to one of their representative he informed me that there is server probllem from suvidhaa's side.

One thing more whenever I start booking tkt at 8' clock, why this server problem comes at that time only? I am totally unablle to book any tatkal tkt.
Even after the message 'your request has been successfully sent to irctc' when I check with status, it shows there is no record.So my question is where the record as gone which I have saved and did the billing[in book reservation form].Please solve this problem or I have to switch over to other retailer.Thanks & REgards-vijay suri

WORST SERVICE .SOMEONE USE MY ID FROM MUMBAI.I'VE LOST MORE MONEY COS OF THIS EVERY TIME I MAIL TO COMPLAINT THEY SENT ME THE REGULAR MAIL WHICH BLAMING ME.THEY NEVER TAKE ANY STEPS TO PREVENT MISUSE . JOHNSON CHENNAI-21

i have taken suvidhaa's agency from 19 june My Name Nalin Thakar code - RT 153885 from that day i can not pay the bsnl landline bill i complain on you customer care and send attachment to take print screen but till now we not get good responce for resolve problem

Suvidhaa — IMPROPER SERVICE

sir,
I am dilip kumar, I purchased suvidaa ID, but software installation is not done. I called the man of suvidaa who installes software, but he did not came till now.
please help me, i want my business started as soon as possible.


my contact no:
dilip kumar [protected]

hello...
I recharged on 6th August through IOB online bill payments. My amount deducted fraction of second... But I did, nt get any recharge... So I called Suvidha immediately they said wait for 2 hours if not get recharge call back...then i call back again after 4 hours they called i don, t know about that and all... finally i got one person they said sorry mam suvidha only customer service no recharges and all... then he cut the cal... now my question i didn't get any information and i lost the amount Rs. 110.00... so where can i Complaint this... i got message and i have print also recharge successfully... but today 8th august i didn't received the money also...
Please don't recharge online in suvidha... this is my kind information...
Thank you

please call customer service on[protected] for all such help

Team Suvidhaa

mera pasword nahi le raha hai

Sir,

We regret the delay inactivation of your account. We would like to state that your account has not been activated since the documentation was incorrect from your side and we did not receive the same for quite some time.

Further, you wanted to shift this application from your Dahisar address to Satara, for which too, your documents were incomplete.

Kindly write to us on [protected]@suvidhaa.net wherein we will organise for an engineer to install, and train you on the software.

We shall provide you with proper signage for your outlet soon

Thanking you and asuring you or our best services at all times.

Yours Truly
Team Suvidhaa

Dear Sir/Madam,

It is really surprising to see Team Suvidhaa passing the buck saying that documentation incomplete from my side. For your kind information I have submitted all the necessary documents needed for a franchisee.

If my documents were incomplete why was I not informed about the same. Neither did Suvidhaa called me to verify my information nor did anyone visited my place. I was misguided by your TSI Umesh (Dahisar Territory) to get an account here on my residential address and later transfer it to my Sangli address. It is your company's malpractices used to just lure customers and then use their money, without giving any services.

Even after three months of opening an franchisee account, I was not given the necessary training, hoardings which were part of the agreement. It was on my initiation I met your Operations head Mayuresh on 22 September, 2009. As per his suggestion I did send an email on 23 September, 2009 to him [protected]@suvidhaa.net and copied it to jayesh.[protected]@suvidhaa.net, [protected]@suvidhaa.net. Earlier I had sent a same reminder email on 18 September, 2009 to [protected]@suvidhaa.net, [protected]@suvidhaa.net. The email included my transfer address with an attached BSNL bill for address proof and all the details of the services I wasn't given. For eg;-

1) Change of address;

2) Allotment of new login ID;

3) Training by engineer on how to operate the software;

3) Registration in the IRCTC Dongle plan;

4) Delivery of backlit boards and flex boards as per the agreement.

As always I did not get any response from Suvidhaa. On October 7, 2009 I sent a reminder mail about your lapses to [protected]@suvidhaa.net, [protected]@suvidhaa.net; [protected]@suvidhaa.net; jayesh.[protected]@suvidhaa.net. I got the following response

Dear Sir,

This is with the reference to your trail mail, PLS find my reply:

Activation status: Active on 25th Sept. 2009.

Change of address: Concerned address change form was forwarded by us on your mail ID on same day.

Training issue: Yes, It's delay from us, which will be resolved shortly.
Sorry for the delay.

Registration in IRCTC Dongle Plan: Sorry it won't be possible as said scheme is already discontinued by us long back.

Delivery of Backlit board: It's in process. Will deliver shortly.

Till today (14 December, 2009) I am waiting for any initiation from your side. I was duped by your company and by all this process it is clear that the company has no CRM responsibilities. All I want now is my hard earned money back.

Nikit Sawant
[protected].

DEAR SIR,
DEEPAK COMMUNICATION, OLD ABADI, SRI GANGANAGAR(RAJASTHAN) BIKANER JONE AND MY ID 8414 (MY ID RJBKN[protected] ) FORGOT MY USER ID & PASSWORD PLEASE PROVIDE TO ME.

THANKS
WITH REG.
DEEPAK ARORA

DEAR SIR,
DEEPAK COMMUNICATION, OLD ABADI, SRI GANGANAGAR(RAJASTHAN) BIKANER JONE AND MY ID 8414 (MY ID RJBKN[protected] ) FORGOT MY USER ID & PASSWORD PLEASE PROVIDE TO ME.
MY REGD. MOBILE NO. [protected]
THANKS
WITH REG.
DEEPAK ARORA

DEAR SIR,
DEEPAK COMMUNICATION, OLD ABADI, SRI GANGANAGAR(RAJASTHAN) BIKANER JONE AND MY ID 8414 (MY ID RJBKN[protected] ) FORGOT MY USER ID & PASSWORD PLEASE PROVIDE TO ME.
MY REGD. MOBILE NO. [protected] BUT NOT WORK PROPRERLY NEW NO; [protected]
THANKS
WITH REG.
DEEPAK ARORA

DEAR SIR,
DEEPAK COMMUNICATION, OLD ABADI, SRI GANGANAGAR(RAJASTHAN) BIKANER JONE AND MY ID 8414 (MY ID RJBKN[protected] ) FORGOT MY USER ID & PASSWORD PLEASE PROVIDE TO ME.
MY REGD. MOBILE NO. [protected] BUT NOT WORK PROPRERLY NEW NO; [protected]
THANKS
WITH REG.
DEEPAK ARORA

Service is very very Poor and there is no response from there customer care.

sir,
i am dilip kumar. i use suvidaa from few days. i am unable to book railway tickets by suvidaa software. please give me seperate id and password for railway ticket booking online.



dilip kumar
ph-[protected]
email id: dilip.[protected]@gmail.com
[protected]@yahoo.com

i am unable to pay electricity bill of delhi.
when i open it's suvidhaa software, its written "YOU ARE NOT AUTHORISED TO THE PAYMENT FOR BSES RAJDHANI. PLEASE CONTACT ADMINISTRATOR".


please permit me for authority to pay bill online
Dilip kumar
ph-[protected]
email id: dilip.[protected]@gmail.com
[protected]@yahoo.com

Respected Sir/Madam

I tofique Quereshi from Queresh Enterprises (Old & New Car Agency)
franchise no. 13359 has missed the password provided by u Last year to
me.
So i kindly request u to pls resend me my old password or else send me
a new password.
I had also contacted ur customer care centre Ref. no. [protected] but
did not get any feedback for my complaint.
So pls mail me the password or else send through SMS, my contac no. is [protected]

Kindly do the needful as early as possible


Thanking You

Tofique Quereshi

dear sir, my name is kartik vyas, my suvidhaa id, 43340, is 25 days closed, i sand my kyc document many time but not acctive my id, so please acctive my id my cell no. [protected]

Dear All,

As per company's management team, all problems will be short out from company end & as per company's commitment, we will be not face any problem in future. now all matter has been short out.

thanks to consumer complaint form for solve this matter.


With Regards

LUCKY GUPTA
Gupta Tours & Travels
Behat, Dist- Saharanpur
U.P.