Swiggy — 4k cancellation fee within 3 minutes of cancellation due to delivery time went from 30 min to 90 minutes

Address: Pune

Order no. #[protected] was for 100 samosa & sweets for a family function while booking order expected delivery was 30-35 minutes after placing order it showed 90 minutes as it was a big order so I cancelled in flat 3 minutes as 90 minutes would have made my guests wait..

Swiggy is not reversing 4000 rs cancellation fee despite their mistake of delivery time went up from 30 min to 90 minutes

No response from chat / mail / facebook..

I have Unistallled swiggyy & deleted my account still this company is ok to loose a 15-20k monthly revenue customer & charge 100% cancellation charge for 3 minutes & that ti for their mistake