Swiggy — Rude behaviour from delivery partner

Swiggy — Rude behaviour from delivery partner

S Sneha Julius Jan 16, 2026 Feb 10, 2026 This thread was updated on Feb 10, 2026

My order number is #[protected]. I received the order from the deliver partner Mr. Franco John. The deliver partner's behaviour was extremely unpleasant and rude. There was a clear lack of basic courtesy and respect during the interaction and was arguing unnecessarily, which made the experience very uncomfortable. This is not the level of service I expect from a brand like swiggy. I request that you look into this matter seriously and take appropriate action to ensure such behaviour is not repeated. I hope to see an improvement in future deliveries. Was this information helpful? No (0) Yes (0)
Verified Support Feb 10, 2026 Swiggy Customer Care's response Hi Sneha, thank you for bringing this to our attention. We’re truly sorry to hear about your experience with the delivery partner and understand how upsetting such behaviour can be. This is certainly not the kind of experience we want our customers to have. Please be assured that we take such concerns very seriously. We’ve shared this feedback with the relevant team so they can review the matter and take appropriate action to ensure this does not happen again. We appreciate you taking the time to let us know, as your feedback helps us improve our service. We hope to serve you better and provide a smoother experience in your future orders.
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