Swiggy — Complaint against delivery executive for misbehavior order #[protected]

Order Details:
Order Number: [protected]
Restaurant: Ganesh Bhavan
Delivery Executive Name: Santhoshkumar S
Order Amount: ₹300
Date of Incident:[protected]
The delivery executive, Mr. Santhoshkumar S, acted in a highly disrespectful and unprofessional manner. He raised his voice unnecessarily and used abusive language while speaking to my father, who received the order. His loud and aggressive behavior occurred in front of our neighbors, which left my father feeling deeply embarrassed and humiliated.
This is not just a matter of poor service — it is a matter of basic respect. No individual deserves to be subjected to such degrading treatment, especially in front of others. The incident has caused emotional distress and public humiliation to my father, and it reflects extremely poorly on Swiggy’s standards of conduct.
I strongly urge Swiggy to:
Investigate this incident thoroughly.
Take strict disciplinary action against the delivery executive.
Issue a formal apology for the distress and humiliation caused to my father.
We have been long-time users of Swiggy and never expected such a disappointing and disrespectful experience. I sincerely hope Swiggy will address this issue seriously and take the necessary steps to prevent such incidents in the future.