Swiggy — Complaint regarding missing and wrong items sent for Order [protected]

Address: Quthubullapur, Hyderabad

Hi,

I am resident of Hyderabad and ordered Few items from Swiggy bearing Order # [protected] with below Items:

Feast Cadbury Crackle 70ml 2 ₹ 120
Oreo & Cream, 700ml 1 ₹ 299
Tender Coconut Cup, 100ml 2 ₹ 100
Aamras [60ml x 2pcs] 1 ₹ 60
Choco Brownie Fudge Party Pack 700ml 1 ₹ 180

Out of which they had not delivered Feast Cadbury Crackle of 2 Qty and Oreo & Cream sent was party pack instead of Tub.

Upon complaining they not providing any resolution and just asking to rate the restaraunt instead.

Kindly please take action on these customer not friendly practices by charging full amount and delivering incomplete orders and rejecting the refunds or replacements just by asking us to rate restaraunt.

Awaiting for resolution.

Thanks & Regards,
Srikanth.SP