Swiggy — completing replacement order

Address:Mumbai City, Maharashtra, 410209
Website:Swiggy

I ordered paneer cheese delight pizza 4 days ago but its was spilled completely
Next day i told for an replacement order at 12.30pm but this time in india is working hours so i coudnt change the address and henceforth i was in hospital as i am a doctor and my order was delivered at home where no one was there so i told them to delivered later
Today when i placed delivered ordered they kept on bringing some, or the other excuses so called rules and denied from delivering replacement order
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