Swiggy — Food cancelled without notice

Website: www.swiggy.com

I ordered food for a not insignificant amount from KFC on Swiggy. The delivery partner cancelled the order without a phone call nor did I receive any message from Swiggy. I called the customer service. They refused to provide the phone number of the delivery partner and also refused any refund putting the blame on me and asked for a fresh order. I feel like I have been scammed. They are protecting the delivery partner and till now no messages have been sent from Swiggy.