[Resolved] Swiggy — food not received but showing delivered | |||
Last night I have ordered a tandoori chicken full leg piece including delivery charge amount was 148 RS. I was not well to cook, hence I have ordered the food on High price demand even. However after 40 mins I have received a call from delivery boy, saying that he can't deliver the food, so I should cancel the order. I said if that case let swiggy call me and explain the reason for that, why then they taken the order. But I have not received any call, I tried multiple times to connect with customer care on chat and calling. But no response received from them. I got SMS saying your order has been delivered on time. Instead I get my money back I got this message, what a surprise. So is really consumer is taking any action on these kinds of cheating and fraud platforms. Now I again connected with them and told the redicolous experience I had. Now they offered me to return my money, but what about the situation yesterday I had, couldn't even had dinner. Wasted my precious time. What is the compensation swiggy supposed to provide to a customer as penalty. Can I expect a quick justice against thse inhuman act by swiggy. Because they have charged and updated me without providing food. Regards Was this information helpful? | |||
Jul 24, 2019 Complaint marked as Resolved Without resolving how it resolved I am surprised | |||
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