Swiggy — Fraud delivery partner ran away with money

Address: Banglore

My friend placed an order for me from swiggy with the order ID#[protected] which was already paid at the same time. However the delivery partner(Avdesh Kumar Mishra, [protected]) told me that the order was COD and double charged me at the time of delivery. Ever since the delivery boy's phone number is either unanswerable or switched off. I tried taking help from swiggy customer care but neither did they connected to the delivery partner nor did they resolve my issue, instead they kept me waiting for almost an hour on the chat desk. I would like to file a complain against the delivery boy as well the swiggy help desk for such misconduct and fraudulent behavior and would like to have a refund of any one payment I made for the order.
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