[Resolved]  Swiggy — I made the payment but it still did not take my order and didn't even refund my money back

I placed an order on swiggy on 7/7/2021 . I added it in the cart and proceeded to make payment . After I made the payment through net banking, the cart page appeared again and showed that payment was still not made. This is fraudulent. I made a payment of RS 293 I also have screenshot of the payment and message from my bank showing that I made the payment .So either give my money back or my order as soon as possible.
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Aug 7, 2021
Complaint marked as Resolved 
Verified Support
Jul 07, 2021
Swiggy Customer Care's response
Hi Tripti, it is disappointing to see this happen. We apologize for the unusual technical glitch. Kindly share your registered details along with the bank statements via [protected]@swiggy.in. We will check and help you accordingly.
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