[Resolved]  Swiggy — non-veg food delivered to my vegetarian order

Address:MG road, Bangalore, Karnataka

I had placed an order from swiggy - (Subway) for a veg shammi kabab and pepsi. Firstly, the order got delayed by 40 min and adding to that the have delivered wrong order which is a non veg item. I am a vegetarian and i had taken a bite of it as i was not aware. This has hurt my sentiment and these guys have nothing to say other than saying sorry and refunding my money in the form of coupon.
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Jan 12, 2020
Complaint marked as Resolved 
Verified Support
Dec 11, 2019
Swiggy Customer Care's response
Hey Soumya, that sure sounds frustrating and we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the order ID or your registered details at [protected]@swiggy.in and we will do what it takes to turn this around!
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I have received bad quality of food from swiggy and they denied from refund and there customer service is pathetic. They are just closing there chat and not replying proper. I want my money back.

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