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[Resolved]  Swiggy — Not paying refund for rotten food

I have ordered food in BBQ Nation coimbatore townhall branch. They delivered me rotten, foul smelling food. I have asked swiggy to take my order back and refund my money. All they did was giving me auto response that as per their policy they can refund 50% of the amount. I really wonder why would anyone still pay 50% for rotten meat. Already registered complaint againe this restaurant in fssai.
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Nov 23, 2022
Complaint marked as Resolved 
Swiggy helped me co-ordinate with the restaurant and i got full refund
 
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Swiggy Customer Care's response, May 9, 2022
Verified Support
Hi Vignesh, thank you for bringing this to our notice. We have highlighted this issue to our team, and shall revert to you at your registered email at the earliest.

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