[Resolved] Swiggy — order not delivered but showing delivered

Debjyoti Chakraborty 1989

from Mumbai, Maharashtra

Sep 24, 2018

Address: Bangalore, Karnataka, 560066

I have ordered from one of the restaurant. After sometime some lady from swiggy called me saying that your order cant be delivered as the restaurant is closed. But after sometime its showing food delivered and swiggy people have no idea whats happening.
Its happen quit often now a days and i have felt harassed like hell in the morning for breakfast.
The support team is so pathetic that they reply like automatic ones.
I need strict action against this company who are playing with consumer money.

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Sep 25, 2018

Complaint marked as Resolved

someone named Arunavo called me and he have discussed the issue in detail with good listening. And he promised me that it wont happen again as they are taking strict action .

Swiggy customer support has been notified about the posted complaint.

Sep 24, 2018

Updated by Debjyoti Chakraborty 1989 my contact number is [protected]

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Comments

sathishvmware

from Bengaluru, Karnataka

Sep 26, 2018

We are still waiting now . Amount will also already paid .Then what can do Next .
Poor services.

sathishvmware's reply, Sep 20, 2018

need repose

pawan1987

from Bengaluru, Karnataka

Sep 26, 2018

I have ordered my food thru swiggy and did not received the order and made me to cancel after 3hrs of waiting.I have order the food on 9.00 am and I have to cancel the order after 12a.m

suru_2011

from Mumbai, Maharashtra

Sep 26, 2018

Bad behaviour by your delievery executive on talking rudely, lying, arguing i need to talk about this i need a call or else i move the consumer court.i am a regular customer of yours i need immediate action on the same.