| Address: Dombvali | | Website: www.swiggy.com |
Respected Sir/Ma'am,
I am writing to bring to your attention an issue with my recent order placed through the Swiggy app. I had ordered items from Mamledar Misal Hotel, and the total amount spent was ₹464.
Unfortunately, the delivery partner assigned to my order canceled it without informing me. To my surprise, Swiggy charged the entire order amount as cancellation charges, which I find both unfair and unacceptable.
I did not receive any calls or communication regarding this cancellation. This is the second time I have experienced such an issue with Swiggy, which raises concerns about whether this could be a deliberate strategy to defraud customers.
I have not received food.
I have attached the call history and order details for your reference. Kindly look into this matter and assist me in getting a refund for the amount charged.
Looking forward to your prompt response.
Best regards,
Shweta Vajale
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