Swiggy Complaints & Reviews

I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...

Date of the Incident: 18th Feb 2024
Order Details:
Order No #[protected]

Requested for:
Tangy Paneer Tikka Sandwitch from Subway
Bread: Multi Grain Honey Oats
Add on: Cheese and Toasted

Delivered:
Tangy Paneer Tikka Sandwitch from Subway
Bread: 9 Grain Wheet
Add on: Plain (NO Cheese and NOT Toasted)

Response From Swiggy partner:
We...

Why bother reporting problems to Swiggy right away when all they do is send us canned responses saying they can’t do anything.

Request Received - order issue (I have received bad quality food) for order #[protected]. Spoilt and unfresh, wasted time and money writing to swiggy. They have a policy of saying no to everything. Please straighten them...

I had ordered from Chainess, Agra. Swiggy delivery man called us, he was at the wrong address. I tried explaining to him but he didn't understand. Then I kept calling him and he didn't take the call. After 50 minutes I get the message that my order is cancelled and my order amount was cut. It was not my mistake. Please call me on [protected].
R.D.Bhargava...

My id was blocked a year ago due to I was in critical condition how can i inform to my re lead after a month I got cured a month ago and i saw id blocked help me please my registered number is [protected]...

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution......

My order not received food that delivery boy devilred tell i am calling so many not recived please rsovle issue...

Dear Sir/Madam,

I am writing to bring to your attention an unfortunate incident that occurred during a recent delivery service provided by your company. On 13th Feb a delivery was made to Madel housing board in tivim by one of your employees named Prasad. Regrettably, the experience my friend had with Prasad was far from satisfactory due to his rude behavior.

prior to the delivery, my friend encountered Prasad,...

Order No: [protected]

Friends,

I had a terrible experience with Swiggy today. I ordered food worth Rs. 1775/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. It's disappointing to see that they don't care about their customers' experiences.

I strongly suggest that you directly buy food from restaurants and...

On[protected], I attempted to make a purchase using the Swiggy app for an order amount of Rs. 572. Unfortunately, the transaction failed, and the payment was not processed. However, to my dismay, the corresponding amount was debited from my account, resulting in a double charge for that particular order.

After waiting for a week without getting the refund, I approached their customer care team via the live chat feature on your...

I have ordered cake in swiggy on 1st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery boy to give the number if the amount credited in your account sent it back but delivery boy did'nt given the number he said if it credit i will sent. next day the payment made in paytm was successful....

I ordered food of 124 rs on swiggy cancelled automatically after some time i ordered same food by cash on deleivery but my UPI amount stil not credited to my account...

I reserved a restaurant booking for 15 persons in Barbeque nation through swiggy app in their dine out option. In the app it was showing for two person for Rs.1900 plus additional discount of 15% if payment made through HDFC bank card from dine out option. But while making payment through swiggy dine out app only Rs.251 discount from SWIGGY for a total bill of Rs.18383. In the offer, there is no mention of taxes extra neither it was mentioned...

I received my order with an item missing after waiting for about 1 hour 30 mins. The delivery driver didn't even check if all the items were present before delivering my order. And it was so late that I couldn't even get the restaurant to send me a replacement order, nor would Swiggy. The order number is [protected].

Beyond the fact that I could not have a proper dinner, the customer care agent (the second one) I was talking...

I ordered few products from swiggy instamart as a present to my friend on his birthday occasion. I got it at a very good deal for 305 rupees(after good discount). Though the expected delivery time was 7 mins, but i waited for half an hour without any update. I then contacted the chat support department for an update and they asked for some time to check and i allowed. In few minutes i got a text message on my number that my order has been...

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution...

Swiggy Order Id-[protected]
The order mentioned above was not delivered to me by the delivery company.The delivery person VIJAY SAINI took all the OTPs and did not deliver the order.
I want my refund as well as compensation for the inconvenience this company has caused....

Swiggy company order I'd:-[protected]
And buy RS:-330 Rs
Please give me money refund with compansation and proper inquiry for bad or unhealthy foods delivery.
Please see this case special attention,...

Respect Sir/Madam, In Swiggy on 10/1/24 I have ordered Chicken Biryani from Salem RR Biryani Ungavam, Yashoda nagar, Keelkattalai, chennai. The food quality is worst and chicken is adulterated. It’s not fresh chicken and smells bad.

Looks They have mixed the chicken pieces in the biryani and it smells bad. The chicken pieces are black in colour and completely unsafe to eat.
Even inside the piece also the flesh is black....

I am writing to bring to your attention a grievous matter of dissatisfaction and poor customer service experienced with the popular food delivery service, Swiggy. Despite my repeated attempts to resolve the issue, the company has failed to provide a satisfactory resolution, prompting me to seek your intervention.

Details of the Incident:

Order Information: Anniversary cake

Date of Order: 17/01/2024br...