Swiggy — The delivery of spoiled food.

Address:

M14, Valley Shilp Rd, Sector 36, Kharghar, Navi Mumbai, Maharashtra 410210, India, 902/M14

I have ordered food on 31st January through swiggy vide order-id [protected] amounted for Rs 462.
The food was completely spoiled and the same was informed to the customer care of the swiggy and they issued me a refund voucher of same amount valid for 30 days however I couldn't use the same and requested them to extend the validity but instead of constant request they simply denied and i have even asked for the explanation that what would happen to the money as I have never recieved the service promised via swiggy.
I hereby request your kind self to look into the matter and kindly let me know if any more information ia required from my end.