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Swiggy Complaints & Reviews

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Updated: Aug 10, 2026
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Swiggy reviews & complaints page 115

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K
Kgarud
Jun 6, 2021
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Address: Shivajinagar, pune

May I pay the my floating cash but not active my swiggy account I'd 1277087.is temporary block.
Please activate today my I'd
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    M
    Mr.Bikram
    from Guwahati, Assam
    Jun 5, 2021
    Resolved
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    Resolved

    Address: Main office address-6,avs compound,80 ft road ejipura,koramangala bengaluru-560047 karnataka india.

    I Mr. B.D.Choudhury would like to inform you that I had an account on swiggy my registered mobile no.[protected].Actually on 25th of may2021 I had ordered food from a restaurant which order no.[protected] on which I had applied a coupon while making the payment but after the online payments successfull I didn't receive the cashback & on 31th of may2021 which order no.[protected] I had ordered food on which I item is missing I.e sambar for which I had complaint to swiggy several times but no Solution had been done from their end.I had attached the screenshots with this message where you can look into it.So please do the needful.Thanks
    Aug 12, 2022
    Complaint marked as Resolved 
    Ok
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      L
      Lankesh BS
      Jun 2, 2021
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      Hlo sir I'm lankesh BS my id is block sir please unblock my id because of this covid I went to native I'm back to banglore sir I want to login sir so please unblock my id sir
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        J
        Jyotiprakash Samal
        May 31, 2021
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        Address: - 560034 (Near Sony World Signal & GKP Optical)

        Last Saturday my account suddenly shown
        (your account is temporarily blocked).
        I can't understand that, why my
        account blocked, then Im tried so
        many time to reach swiggy support but
        I can't reach.
        I tried also on swiggy connect form but
        didn't get any response.
        I'm losing so much money and wasted
        so much time in 2 days.
        Please solve my problem.
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          M
          Mahesh NL
          May 30, 2021
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          Address: BRIGADE GATEWAY APARTMENT COMPLEX, MALLESHWARAM WEST, BANGALORE 560 055, Contact Person ::

          Dear Sirs
          We wish to inform you that your delivery boy by name Mr Lokesh, has delivered a parcel to apartment Number J 408 at our enclave.
          In view of the COVID 19 situation we have made arrangements at our enclave for deliveries at a common place in the ground floor for all deliveries. This person Mr Lokesh has delivered a parcel to J 408 at this common delivery place at about 1050 in the morning. After ths delivery, he has noticed other items in the common delivery point. Your Delivery Boy Mr Lokesh has taken away one parcel which had been earlier delivered to apartment numbe J 408. This was immediately noticed by us . Mr Lokesh was called and inquired about this. He has non non nonchalantly replied that we can take any action we find fit.
          Since this act amounts to theft, we have registered a complaint with Subramanya Pura Police on 29.5.2021 . Photo of delivery boy Mr Lokesh is enclosed with this complaint.
          We request you to take action on Mr Lokesh and arrange to return the stolen parcel and restore it to its owner

          N L Mahesh
          Phone number [protected]
          email: [protected]@gmail.com
          Hon President
          Brigade Gateway Apartment Owners Association
          Malleshwaram West
          Bangalore 560 055
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            R
            Rk Reddy Bairi
            May 28, 2021
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            Address: Warangal India

            I have entered my work location as delivery address. After about 30 minutes from ordering, I called the delivery guy to confirm the status who said he sees a different address from what I mentioned.
            Anticipating a glitch in the app, as I clearly see my work location entered correctly, I called customer care to help me with the situation. The executive says that although the address is correct, the location on the map is showing another point and that he would have to cancel the order unless I go there and pick.
            I still don't understand whats my mistake here, since I have entered the address correct. I had to loose my money, time and my mind. When I try to cash, its the same generic answers that they can't refund and would take care in the future. This is absolute cheating for a mistake that I didn't do.
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              R
              Riddhi Nahar
              May 28, 2021
              Resolved
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              Resolved

              I made a payment for eat fit money got deducted but order was not confirmed
              Aug 9, 2021
              Complaint marked as Resolved 
              Hi Riddhi, we understand the payment didn't go through and the order wasn't confirmed. The payment debited should be auto-refunded back to your source account automatically, in case you feel it hasn't, request you to write to us at [protected]@swiggy.in for further assistance.
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                R
                Ratna Maalika Lingala
                May 27, 2021
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                Website: Swiggy

                Placed an order through swiggy in cream stone jubilee hills, Kondapur for an order of Rs. 554 on may 27th 2021 at 7.o6 p.m . Money was deducted from my account through google pay, but order was not showing in Swiggy . I have also got message that payment is received by Swiggy . Please look into this and try to revert back money to my account.
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                  R
                  Ratile
                  May 27, 2021
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                  I have placed an order from swiggy but the order was not placed but money has been debited from gpay
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                    S
                    santosh eswaran
                    May 26, 2021
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                    Address: chennai

                    Ordered a Red bull energy drink 3 numbers and all three are expired and raised complaint in swinggy chat and they said they will resend it even the resent one is expired
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                      Z
                      zambro
                      May 26, 2021
                      Resolved
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                      Resolved

                      Today I ordered a cake from monginis through swiggy when i recieved my order the delivery boy went. When i opened the box the cake was damaged. I immediately called the monginis from where my order was placed they replied me that the cake was in proper condition. The cake is damaged by the delivery boy.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      May 28, 2021
                      Swiggy Customer Care's response
                      Kindly drop us an email on the email address [protected]@swiggy.in along with the images, so that we can do the needful.
                      Please mention the order id/registered email address.

                      Regards,
                      Awiggy
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                        S
                        Shiva Tripathi070
                        May 25, 2021
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                        I have ordered veg noodles and chilly potato from swiggy order id[protected].. but I have got non- veg noodles and chilly potato was missing ... Being a vegetarian this is horrible for me ... And after asking to delivery boy he was talking in a very bad manner
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                          vSantosh29
                          May 25, 2021
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                          Address: Mumai

                          This is in reference to the order no:[protected] and to bring to your notice that in Chicken Triple Schezwan rice the Gravy was missing. Even though the concern was immediately brought to your notice, no necessary attempt was made to deliver the gravy. please find attached the Image of the food delivered and the image of the dish depicted in the menu, which clearly shows the dish contains, Rice, Gravy, Omelette & Fried Noodles along with other Add-ons. Rice delivered was also different (refer the image attached).
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                            Satyasairam
                            May 25, 2021
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                            Address: 1-10-74,on chambers warakadas colony,beside Pantaloons,opp shyamlal building, Begumpet, Hyderabad

                            Dear sir my name mavuri satya sairam
                            I am joining swiggy on 21/05/21 your Hyderabad Begumpet office my number is [protected] after submitting all my documents but didn't get de I'd number. So many members are joining but not get de I'd . I am asking office inventory person he is not responding pls do immediately as soon as possible.otherwise I complaint higher officials.
                            May 27, 2021
                            Updated by Satyasairam
                            Not responding
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                              BaluJubileehills
                              May 24, 2021
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                              Address: madhapur

                              Hi sir
                              im balraju - 1063670
                              mobile no - [protected]
                              need to talk with swiggy team sir
                              i have got a blocked my account
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                                Arshu134
                                May 22, 2021
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                                My swiggy id 726893 is temporarily blocked please help me
                                May 22, 2021
                                Updated by Arshu134
                                Please un block my swiggy id 726893

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                                  K
                                  Kunaljha1997
                                  May 22, 2021
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                                  I had order food today at approx 9pm from swiggy chaska restuarant which is nearly 5-6 kms from my location. I received a message from swiggy at 9:56 pm the food has been delivered but actually it was not. I called the delivery executive many times he was just giving me excuses like i forget the route, i came to some other place by mistake.
                                  When i asked why have you pressed delivered food option from app when it’s not been delivered yet he told me that it was done by mistake !! Okay I accepted it and i started telling him my location verbally through call . Then after 15 mins, from his location delivery address is near around 2kms i.e., hardly 10 mins from 2 wheeler. I called him again to know where he is. He gave me another reason that his bike stopped due to low fuel and previously 10-15 mins back i called him he told me he was at gas station & now he’s telling me that he is having low gas in his bike. I myself drove my car to his place and asked him for my order by showing my order id. Then he said he does not have my food with him & he’s not carrying my food. Also he has consumed alcohol and smoking weed in front of me that delivery guy was unable to stand straight and was unable to drive his bike carefully while he was leaving from there we noticed.
                                  And one more thing, he said his bike has no fuel but he started his bike in front o[censored]s and left !! If his bike has not fuel how did his bike started ? I’m really pissed of with the behaviour of delivery executive as he was drunked smoking weed in front of me and has not delivered my order I’m still sleeping empty stomach.
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                                    M
                                    Mrigank31
                                    May 21, 2021
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                                    Resolved

                                    Hello sir/ma'am,

                                    I was supposed to receive a refund of Rs. 134 from Swiggy between 10th and 14th May 2021, but I have not received it till now.

                                    They said they have sent the amount... but it is not showing in my account.

                                    Referral number[protected]R1

                                    Best regards
                                    Jun 15, 2021
                                    Complaint marked as Resolved 
                                    Hi there, I can check that a refund of Rs.134/- was processed on May 07, 2021 from our end and the same should have reflected in your source account by now. If you have not received the refund yet then I would suggest you to contact the bank. You can also share your feedback over an email at [protected]@swiggy.in from your registered email ID, so we can look into the matter.
                                    Mrigank31's [Complaint's author] reply, May 22, 2021
                                    Hello,
                                    I checked with my bank.
                                    It's not refunded to my account yet.

                                    Best regards
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                                      A
                                      AfsalKochi
                                      from Paravur, Kerala
                                      May 21, 2021
                                      Resolved
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                                      Resolved

                                      Order #[protected]

                                      The order was automatically cancelled by Swiggy after it was delayed. But the delivery person came after a long delay and delivered food and we paid him. He assured that he will notify Swiggy and pay accordingly. But when we tried to order again last week Swiggy is indicating that we never paid and they will not allow us to order again without paying the amount we paid the delivery person. I wanted to add this complaint to not get money from Swiggy. But the shady business they are conducting using crooked drivers. They should be help accountable for their actions.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Hi Afsal! we apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@swiggy.in from your registered email address, so we can look into it and have it fixed at the earliest.
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                                        Indrasis Acharya
                                        May 19, 2021
                                        Resolved
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                                        Resolved

                                        Address: Akankha, Newtown, Flat 13D, Tower 3 , Kolkata 157

                                        I ordered one Jack Daniels from Maharaja Shop, Dumdum, Kolkata on May 8th, 10.57am . Money was deducted Rs5870/- but no order was processed in the app. Today is May 18th the amount has not been refunded. Did swiggy chat multiple times they said it will be credited within 7business days.

                                        Regards
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 21, 2021
                                        Swiggy Customer Care's response
                                        Hi Indrasis Acharya, we're sorry for any unpleasant experience rendered and the refund issue. Please write to us at [protected]@swiggy.in with your order details so we could have this checked from our end ASAP to work on improvising and giving you a better experience going forth.
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