Swiggy Complaints & Reviews

My shop name is Chicken Vicken SC Foods. I had registered on Swiggy a month back but for a long time I am getting orders but no one is coming to pick up. I am losing a lot of money because of you. Please help me and solve this problem as soon as possible.

And Please Rewrite My Mail

Siddharth Pardeshi
[protected]

I have been trying to get refund for my order but swiggy is not helping me. They are not even replying. I contacted them on chat they said to email them and they will get back to me within 8 hours. It’s been 72 hours and no one has reached out to me. I contacted their fb messenger and from there as well no responses . Here is my complaint

I ordered form deepak Chinese at 8:12 and you guys delivered me this order after 2 hours when I revived the order the rice was rotten and had foul smell. I immediately contacted your support for help and rather than helping me and replacing my order they redirected me to email

I will report this issue to consumer court and will chane kise this to evey social media platform

Regards
Ashima

May I pay the my floating cash but not active my swiggy account I'd 1277087.is temporary block.
Please activate today my I'd

I Mr. B.D.Choudhury would like to inform you that I had an account on swiggy my registered mobile no.[protected].Actually on 25th of may2021 I had ordered food from a restaurant which order no.[protected] on which I had applied a coupon while making the payment but after the online payments successfull I didn't receive the cashback & on 31th of may2021 which order no.[protected] I had ordered food on which I item is missing I.e sambar for which I had complaint to swiggy several times but no Solution had been done from their end.I had attached the screenshots with this message where you can look into it.So please do the needful.Thanks

Hlo sir I'm lankesh BS my id is block sir please unblock my id because of this covid I went to native I'm back to banglore sir I want to login sir so please unblock my id sir

Last Saturday my account suddenly shown
(your account is temporarily blocked).
I can't understand that, why my
account blocked, then Im tried so
many time to reach swiggy support but
I can't reach.
I tried also on swiggy connect form but
didn't get any response.
I'm losing so much money and wasted
so much time in 2 days.
Please solve my problem.

Dear Sirs
We wish to inform you that your delivery boy by name Mr Lokesh, has delivered a parcel to apartment Number J 408 at our enclave.
In view of the COVID 19 situation we have made arrangements at our enclave for deliveries at a common place in the ground floor for all deliveries. This person Mr Lokesh has delivered a parcel to J 408 at this common delivery place at about 1050 in the morning. After ths delivery, he has noticed other items in the common delivery point. Your Delivery Boy Mr Lokesh has taken away one parcel which had been earlier delivered to apartment numbe J 408. This was immediately noticed by us . Mr Lokesh was called and inquired about this. He has non non nonchalantly replied that we can take any action we find fit.
Since this act amounts to theft, we have registered a complaint with Subramanya Pura Police on 29.5.2021 . Photo of delivery boy Mr Lokesh is enclosed with this complaint.
We request you to take action on Mr Lokesh and arrange to return the stolen parcel and restore it to its owner

N L Mahesh
Phone number [protected]
email: [protected]@gmail.com
Hon President
Brigade Gateway Apartment Owners Association
Malleshwaram West
Bangalore 560 055

I have entered my work location as delivery address. After about 30 minutes from ordering, I called the delivery guy to confirm the status who said he sees a different address from what I mentioned.
Anticipating a glitch in the app, as I clearly see my work location entered correctly, I called customer care to help me with the situation. The executive says that although the address is correct, the location on the map is showing another point and that he would have to cancel the order unless I go there and pick.
I still don't understand whats my mistake here, since I have entered the address correct. I had to loose my money, time and my mind. When I try to cash, its the same generic answers that they can't refund and would take care in the future. This is absolute cheating for a mistake that I didn't do.

I made a payment for eat fit money got deducted but order was not confirmed

Placed an order through swiggy in cream stone jubilee hills, Kondapur for an order of Rs. 554 on may 27th 2021 at 7.o6 p.m . Money was deducted from my account through google pay, but order was not showing in Swiggy . I have also got message that payment is received by Swiggy . Please look into this and try to revert back money to my account.

I have placed an order from swiggy but the order was not placed but money has been debited from gpay

Ordered a Red bull energy drink 3 numbers and all three are expired and raised complaint in swinggy chat and they said they will resend it even the resent one is expired

Today I ordered a cake from monginis through swiggy when i recieved my order the delivery boy went. When i opened the box the cake was damaged. I immediately called the monginis from where my order was placed they replied me that the cake was in proper condition. The cake is damaged by the delivery boy.

I have ordered veg noodles and chilly potato from swiggy order id[protected].. but I have got non- veg noodles and chilly potato was missing ... Being a vegetarian this is horrible for me ... And after asking to delivery boy he was talking in a very bad manner

This is in reference to the order no:[protected] and to bring to your notice that in Chicken Triple Schezwan rice the Gravy was missing. Even though the concern was immediately brought to your notice, no necessary attempt was made to deliver the gravy. please find attached the Image of the food delivered and the image of the dish depicted in the menu, which clearly shows the dish contains, Rice, Gravy, Omelette & Fried Noodles along with other Add-ons. Rice delivered was also different (refer the image attached).

Dear sir my name mavuri satya sairam
I am joining swiggy on 21/05/21 your Hyderabad Begumpet office my number is [protected] after submitting all my documents but didn't get de I'd number. So many members are joining but not get de I'd . I am asking office inventory person he is not responding pls do immediately as soon as possible.otherwise I complaint higher officials.

Hi sir
im balraju - 1063670
mobile no - [protected]
need to talk with swiggy team sir
i have got a blocked my account

My swiggy id 726893 is temporarily blocked please help me

I had order food today at approx 9pm from swiggy chaska restuarant which is nearly 5-6 kms from my location. I received a message from swiggy at 9:56 pm the food has been delivered but actually it was not. I called the delivery executive many times he was just giving me excuses like i forget the route, i came to some other place by mistake.
When i asked why have you pressed delivered food option from app when it’s not been delivered yet he told me that it was done by mistake !! Okay I accepted it and i started telling him my location verbally through call . Then after 15 mins, from his location delivery address is near around 2kms i.e., hardly 10 mins from 2 wheeler. I called him again to know where he is. He gave me another reason that his bike stopped due to low fuel and previously 10-15 mins back i called him he told me he was at gas station & now he’s telling me that he is having low gas in his bike. I myself drove my car to his place and asked him for my order by showing my order id. Then he said he does not have my food with him & he’s not carrying my food. Also he has consumed alcohol and smoking weed in front of me that delivery guy was unable to stand straight and was unable to drive his bike carefully while he was leaving from there we noticed.
And one more thing, he said his bike has no fuel but he started his bike in front o[censored]s and left !! If his bike has not fuel how did his bike started ? I’m really pissed of with the behaviour of delivery executive as he was drunked smoking weed in front of me and has not delivered my order I’m still sleeping empty stomach.

Hello sir/ma'am,

I was supposed to receive a refund of Rs. 134 from Swiggy between 10th and 14th May 2021, but I have not received it till now.

They said they have sent the amount... but it is not showing in my account.

Referral number[protected]R1

Best regards