[Resolved] Swiggy — Total fraud and scam by swiggy authorities
I ordered on july 4th at 10 pm for food. Details are order no: #[protected] and restaurant: nandhini deluxe... I also went to talk with the customer care around 10.30 as no executive for pick up was assigned and i was told to wait till 11.00 pm... And then i received a mail at 12 pm saying that the order is cancelled..
And the best part was that they then send me a mail the next day saying that the order was cancelled as the restaurant was closed when i placed the order.. And as a matter of fact i myself directly contacted the restaurant after 10.45 and placed a order directly
Now swiggy customer care is saying that the restaurant was closed which is a total fraud case and cheating... They penalize the customers by removing cod options if we dont wait for a order even its late by 1 and a half hour but apparently we cannot do anything when they dont deliver the food and also lie/cheat about it
I demand a compensation of the full amount of my order for the fraud activities
Complaint marked as Resolved Nov 2, 2016
a joke of a compensation was offered which i did not use