Swiggy — Urgent Action Required: Unauthorized Transaction and Account Reactivation

Dear Swiggy Support Team,

I am extremely disappointed and frustrated to discover that my Swiggy account has been deactivated without any prior notice or explanation. To make matters worse, there has been an unauthorized transaction made by an unknown individual using my account.

This is a serious breach of security, and I demand immediate action. I insist on the following steps being taken without delay:

Immediate Reactivation of My Account – There is no valid reason provided for the deactivation, and I expect full access restored immediately.

Full Disclosure of the Unauthorized Transaction – I want detailed information about the unauthorized transaction, including the date, time, location, and any associated account or device information.

Investigation into the Breach – I expect a thorough investigation into how my account was compromised and a clear explanation provided to me.

Failure to address this issue promptly will leave me with no choice but to escalate this matter further.

I expect a swift and detailed response to this email.

The Transaction ID : TXN[protected]

MY ACCOUNT DETAILS,

mobile No: [protected]

I didn't get any email regarding deactivation and order placement. I didn't even use swiggy.I just have created a account .