Swiggy — wrong items delivered

Address:122001

I ordered a certain food item from swiggy (Order #[protected]) however what i received was totally different. On contacting them they said that they can only take feedback and could not do anything further.
On requesting to talk to a manager i was hunged up on saying someone will call back in 20 mins but that did not happen either. This is not the first time that they have done this.
Was this information helpful?
No (0)
Yes (7)
Swiggy customer support has been notified about the posted complaint.
Complaint comments 

Comments

My mob no [protected] with order no [protected] I ordered biryani from the biryani co New Delhi but I have not received these order till now. No one is picking up the phone. I have paid online. Refund my amount.
I paid via netbanking at swiggy for a burger king delivery, i didnt recieve an item, Bk grill chicken . No one at swiggy is picking up calls nor can i even send them a mail as there is a server error. What do i do to stop them from getting away with this? I'd like a refund as soon as possible cause this is blatant ignorance on their part.
I need to speak to Suresh Manager ASAP his phone number is [protected]
I need to meet him asap.
Hello swiggy,
Im totally dissatisfied with today's order with swiggy. Wrong product delivered.No customercare available to inform. I had to pay for their ruthless App.
Swiggy is always provide bad quality of food. when you ask for refund they stratway denied no. i can't process the refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information