[Resolved]  T24 Mobile — Recharge not done but for the right amount

Sep 17, 2016

Updated by Emmanuel John I got a call as soon as placed the complain... But it dint resolve my issue... But trying to make it worst... He stated that it was not T24's problem or my problem... It's an issues with PAYTM he stated they didnt updated with the correct information... I told him that was not my look out...they were supposed to be updating it with them... So he said that he may refund the money in a weeks time as there was issues with HDFC for now.. He wanted me to provide him another account number.. ..when I told him I don't have he was asking me for my debit card details to refund the amount... That was so ridiculous..he told me that there was a 2g 1gb connection for 145rupees so asked him to give me the as I already made a 149.00 rupees.. He refused... I wondered why he was calling up.. I told him that I was going to be posting this info on all social networks but I guess he was 😎 about it.. No reaction was shown ..he hungup on me...

First Complaint...

I entered my t24 number in pay ATM for a data recharge ..the provider by default pulled up with Tata Docomo.. So enterd the amount for 149 rupees but I get msg... " Incoming Calls on TD/ Aircel/ Rel/ Voda Tranc ID [protected].Thank You - Tata DocomoHi! STV Recharge Successful .MRP Rs.149, Validity:28 days, All Local @80p /min ..'' I did another recharge on for 80rupees fun talk time but it showed up only for 67.42 rupees... I don't understand what's going on... I need my recharge for the money I paid for... My phone number is [protected]...