Tata AIA Life — compensation for losing my mental peace by tata aia customer care executives and mumbai

Address:Bangalore, Karnataka, 562106

On 7th sep 2017 i paid excess amount. They promised it is under process but not refunded. Two months thats 60 days passed they are not refunding. I paid rs20765.85 but my actual premium rs9865. I paid throgh paytm from my american express credit card. Its nothing but cheating to me and bad service to a policy holder c[protected]. I have talked with tata aia customer care executives 20 days. They peomised but not refunded. I need justice. I lost my peace. I need compensation of rs 100000 for this.
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Tata AIA Life customer support has been notified about the posted complaint.
Nov 06, 2017
Updated by Swapan Sarkar
On 7th Sep 2017 i paid Rs20765.83 as premium through paytm from my american express credit card. But actual premium is Rs9865. I talked with customer care executives more than 20 times. They assured its under process that i will get Rs10640 as excess i paid but till i am not getting. From 8th Sep onwards i talked customer cate executives they assured me but i did not get my refund. I am paying interest of my credit card. Its a bad service of tataaia and cheating policy holder.
Nov 06, 2017
Updated by Swapan Sarkar
We thank you for the payment of Rs.20765.83 towards your policy no. C[protected]. The payment is subject to clearance.
Nov 06, 2017
Updated by Swapan Sarkar
Order ID
[protected]
Sep 7, 2017
08:54 PM
Rs 20765.83
Paid Successfully To

TATA AIA Life Insurance
Policy Number - C[protected]
Nov 06, 2017
Updated by Swapan Sarkar
LIFE INSURANCE PREMIUM CERTIFICATE
(Financial Year[protected]
This is to certify the following details:
Rider Details
* Includes Life Plans, Riders and Immediate Annuity products.
** Includes Pension Plans. Tax benefit is not available for premium payment through automatic loans from Cash Value of the policy if any, as per the policy provisions.
*** Includes Health Plans & Health Riders. Tax benefit is not available for premium payment in cash or through automatic loans from Cash Value of the policy if any, as per the policy
provisions.
# Subject to realization of payment received.
^ Annualised Premium shall be the premium payable in a year with respect to the basic sum assured chosen by the policy holder, excluding the underwriting extra premiums and loading for
modal premiums, if any.
All applicable taxes, duties, surcharge, cesses or levies, as may be imposed by Government, any statutory or administrative authority from time to time, on the premiums payable and benefits
secured under Policy, shall be borne and paid by the Policyholder.
## Income Tax benefits u/s 80C and 10(10D) would be available as per the prevailing income tax laws, subject to fulfillment of conditions stipulated therein. Tata AIA Life Insurance Company
Ltd. does not assume responsibility on tax implication mentioned anywhere in this document. Please consult your own tax consultant to know the tax benefits available to you.
IRDA has mandated for all payouts to be made through NEFT. Please register for NEFT, in case you have not done it already
This is a computer generated statement and does not require signature.
PAN: AABCT3784C
Category of Service: Life Insurance Service and / or Management of investment under ULIP Services
SARKAR SWAPAN Date :[protected]
VILL RUPKATHA CINEMA ROAD, PO BISHNUPUR
DIST BANKURA,
BANKURA - 722122
State : WEST BENGAL
Phone :[protected]
Policy Number C[protected] Basic Plan Tata AIA Life MahaLife Gold (110N029
V01)
Insured Name SARKAR SWAPAN Policyowner Name SARKAR SWAPAN
Mode of Premium ANNUAL Base Sum Assured/Units 102000.00
Date of Issuance[protected] Next Due date[protected]
Next Due Premium (Rs.) 9648.00
Tax Sections## Amount (Rs.)
80 C of Income Tax Act, 1961* 9648.00
80 CCC of Income Tax Act, 1961** 0.00
80D of Income Tax Act, 1961*** 0.00
Total Premium 9648.00
Goods and Service Tax 217.00
#Total amount paid during the Financial Year[protected] : 9865.00
Total amount of Top up premium paid during the Financial Year[protected] : 0.00
Amount available in Excess: 0.00
Rider Name Rider Sum assured Rider Premium Rider Name Rider Sum assured Rider Premium
Tata AIA Life Acci
dental Death Benef
it (ADB) Rider
100000.00 125.00 Tata AIA Life Acci
dental Death and D
ismemberment (Long
scale) (ADDL) Rid
er
100000.00 250.00
BEWARE OF SPURIOUS PHONE CALLS AND FICITIOUS/FRADULENT OFFERS:
IRDA of India clarifies to public that IRDA of India or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums.
IRDA of India does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.
Tata AIA Life Insurance Company Ltd. (IRDA of India Regn. No. 110)(CIN - U66010MH2000PLC128403)
Regd. & Corporate office: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai-400 013 .
Please contact us at[protected]local charges apply) or write to us at [protected]@tataaia.com or SMS ‘SERVICE’ to 58888
L&C/Misc/2017/Jun/214

Nov 07, 2017
Updated by Swapan Sarkar
Tata aia life is killing time. I need justice. Who will pay interest of two months. Setvice of tata aia is very bad. I never thought i will get ill behave from them. From 7th Sep 2017 to 7th November 2017 i am not getting refund. I need refund.
Nov 10, 2017
Updated by Swapan Sarkar
4 days passed i lodged complain. Still now i did not get refund of excess money whuch i paid on 7th Sep 2017 fromm tata aia life. Only time consumed by company. How dare they are. Tata aia life service is nothing but cheating to pklicy holder.
Nov 11, 2017
Updated by Swapan Sarkar
When i will get my refund ? From 7th September and onwards i am waiting to get my refund of Rs10740. I pai extra. I lodged complaint but tata aia life is digesting my amount which i paid excess. A bad service of tata aia life and cheating tendency. I need solution. Two months over. Why i am not getting my refund.
Nov 11, 2017
Updated by Swapan Sarkar
IRDA should stop the business of tata aia life. I paid through paytm from my american express card. I am paying interest for that.
Nov 14, 2017
Updated by Swapan Sarkar
Tata aia life is very intelligent concern. They are trying to divert my grievance. They are not refunding my excess amount which i paid. Only they tryig to divert my complain. Shame to tata aia life. Govt should stop them to do business in India.
Nov 14, 2017
Updated by Swapan Sarkar
Can you tell me when i will get my refund?????? Because from 7th Sep 2017 i am waiting. I lodged complain to this forum. But i did not get solution .
Nov 14, 2017
Updated by Swapan Sarkar
You are not sufficient enough. Tata aia life is not caring you. I wish to lodge FIR Against them and seek justice in consumer foeum.
Nov 15, 2017
Updated by Swapan Sarkar
My problem not yet solved. I did nit my refund of excess money which i paid on 07.09.2017. Tata aia life is bad company. They are sending mail to me for best service but not refunding money. Its the tactics of the company to loot the money.
Nov 16, 2017
Updated by Swapan Sarkar
[protected]@tataaia.com
Nov 16, 2017
Updated by Swapan Sarkar
[protected]@tataaia.com
Complaint comments 

Comments

Dear Sir,
Please send the premium payment receipt of policy C[protected] of Rs. 5183/- on 05.12.17
Kindly send the receipt of registered mail ID.
Murchant order no. C[protected]_[protected]
DT. 05.12.17, 3:10 P.M.

Regards,
A.Panchal
M.No. [protected]
Policy No. C[protected]

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    Tata AIA Life Address
    14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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