Tata AIG Insurance — non-receipt of 2 wheeler renewal insurance policy even after payment is made

Address:

East Singhbhum, Jharkhand, 831001

Ref. Renewal of policy no. 064001/[protected]/000000/00 valid up to 27.10.17
Dear sir,

For renewal of above policy, on 20.10.17, i have made a payment of rs. 1, 667/- to tata aig office; 1st floor, voltas house, main road, bistupur, jamshedpur 831001 (Jharkhand) by sbi debit card no. 459xxxx2717 vide pos [protected] & txn. No.[protected]. The amount has been debited from my bank account and the transaction was successful. The tata aig accountant mr santosh (Mob. No.[protected]) has not accepted the payment as printing of card swipe machine was failed due to machine error. I have already given him print out of my bank statement for evidence of the payment on 20.10.17 but till date he has neither accepted the payment nor processed the renewal of the said policy which will be expired on 27.10.17. Mr tara (Mob. [protected]) of tata aig office also aware about it.

Please help...

Regards..

Sn nandi
Tata steel ltd.
Mob. [protected]
Email: satya. [protected]@tatasteel.com