Tata AIG Insurance — Tata AIG Health Insurance (MediPrime) Fraud and False commitment and a big cheater company

Address:	Jaipur, Rajasthan, 302021
Website:	tataaig-mediprime.com

Fraud and False commitment and a big cheater company

I have been cheated by TATA AIG MEDIPRIME Health Insurance, Please read full details of my below mail, Its been 6 Month
I Lost my money ...

NO: 1 ----Original Message----

From: Vipin Pandey
Sent: 04/13/2016 04:20 PM
To: [protected]@irda.gov.in; Response.[protected]@tata-aig.com;
Cc:
Subject: IRDA token number[protected] your policy number [protected]

With reference IRDA Token Number :[protected]

Hello sir,
It's been more then 4 months sending mails to TATA AIG but no proper
response. Mycomplaint was also registered with you on 16th Feb. 2016.

They people are only pretending to sort out this issue. So please
arrange to resolve it ASAP...

TATA AIG MEDIPRIME,
Policy no. : [protected]
member id : ZZZZ[protected]
NAME : Vipin Kumar Pandey
Complaint NO. : 4355847
4355850

MAIL SENT TO TATA AIG :
I deposited the Cheque into axis bank for the renewal for above
mentioned policy and requested to change the address. And i have
received a SMS as a confirmation on dated 17th dec. 2015 as a renewal
for my policy for next 1 year. And the documents were supposed to be
couriered through Bluedart courier company Awb No. - [protected], with a
confirmation of reaching to the address within next 7 days. But i have
never been received even i called on customore care no. dated 31st dec.
2015 to register my complaint. since then i have been talking to many of
the them. I had also been told by your executives that documents would
be couriered by speed post rather than Bluedart courier's but again did
not happen anything. And i had also been badly treated By your people.
In the mean time i was keep calling and taking the updates from your
team and at last, it was transferred to Subhra and after talking to her
i received the same confirmation again on 18th Jan. 2016 that documents
had been couriered through Bluedart AWB No. [protected] while someone
had already committed me to courier it via speed post. At the result i
have received none of policy documents yet.
So finally as a conclusion i have following points to be considered by
someone who is responsible and reliable in your company :
1. Medical Policy is a sensitive policy if you work in such manner so
slowly, Why i shouldn't consider it useless??
2. Does your system really work?? If yes, then you should prove it.
3. Who will bare a penalty for such irresponsible causes.
4. Because i lose/lost a lot of time and energy in conversation with
many people of your company with no result. So i Need a penalty for
this. SO please let us know your penalty clause for this otherwise we
will be looking for it ourselves.
5. So, Policy is for cash less medical care or to be sick by making no
of calls to your CC Exe.
6.Why your people keep fooling me to deliver the documents since 18th
dec. 2015 to 21st Jan. 2016.
7. Does your seven days ever ends??
8. I want redemption for loosing my money and time for talking to people.
9.Are you playing with people like me and their sentiments while being
into the market with full propaganda.
10. So please consider this mail immediately rather than playing with
your escalation matrix because it's already been delayed 34 days. so it
has to go my head to your head.

Awaiting for your response..

With no regards,
Vipin kumar pandey


NO : 2 ----Original Message----

From: Vipin Pandey
Sent: 04/23/2016 11:24 AM
To: Response.[protected]@tata-aig.com;
Cc: [protected]@irda.gov.in;
Subject: Re: IRDA token number[protected] your policy number [protected]

Hi

Is there anyone to reply my mail, today is 23 April 2016 ??????

Regards

Vipin Pandey


On 4/22/2016 10:21 AM, Vipin Pandey wrote:
Hi

Is there any one take a pain to reply my mail. It seems you again
started fooling me ...its already been 2days since I replied your
previous mail dated 19/4/2016.

vipin pandey


On 4/20/2016 8:08 PM, Vipin Pandey wrote:
Dear Genesia Dlima

Please explain following :

1. why should I believe you will send the policy this time, while you
are hardly trying to send the policy from 17 DEC 2015 till date (4 month).

2. lets say even if I receive it luckily, when the risk cover period
will start because past 4 month I was without policy. So, why should
I pay you for that time which was not Insured from 17 DEC 2015 till date.

3. Why should I believe (as you committed and advertised ) that claim
will be passed in 4 hour while you have taken 4 month To send the policy
document only. Prove it !!! All over the internet you have bad reviews
by individuals(Customers), where ever its shows good, its by companies
, who are selling your policy like, bankbazzar.com,
policybazzar.com...etc.

4. So, Please let me know that the policy and documents which is I
suppose to receive now, If I will accept to keep the policy.From when
the risk cover period will start. from insured period, which is going to
start from 18th April 2016. or un-insured period (17 DEC 2015 to 18th
April 2016).

5. So, I don't want to pay for the period when there was no service
provided to me and I had no way to claim in case of any misshaping. if
there was a way to do so, I should have informed by Tata AIG.

6. There are no information available of any one of your senior officer
even email id. When I asked by mail on 2nd of march 2016 to meet someone
in Mumbai office, I received below mail .

[protected][protected][protected][protected]

On 2/3/2016 5:09 PM, Agarwal, Rohit (TAGIC) wrote:
Dear Mr. Pandey,

This has reference to your below e-mail regarding your Policy Number
[protected].

As requested by you, you may contact Mr. Raj Sabnani; Sr. Manager -
Customer Services & Grievance Redressal, with regard to your
apprehension. He is available at our Registered office address as below:


Tata AIG General Insurance Company Ltd.

Peninsula Business Park

15th Floor, Tower-A

G K Marg, Opp Peninsula Corporate Park

Lower Parel, Mumbai-400013

Direct Number[protected]

Yours sincerely,

Rohit Agarwal

Manager | Grievance Redressal Team

Tata AIG General Insurance Company Ltd.

Telephone Number - +[protected]
[protected][protected][protected][protected][protected]


I been to your office, but Guard says that Mr.Raj Sabnani not available
than I asked for Biggggg Bosss of the Tata AIG General Insurance
Company Limited, Guard Says that he never comes to the office, one
secretory some times used to come.
I asked mobile no from any one from that office inside, he said no.

So, I was there in Mumbai 4 days in hotel The lalit, Billied over 45000
rs. Who will pay this and whos mistake was this, gave me wrong name to
meet.

7. You seems to be a fake company, making fake commitments / advertising
and also hiding officials contact.


Reply

Vipin Pandey