Tata Sky — no service since 144 days

Address:

Gurgaon, Haryana

E mail No.64 now 149th day though daily reminders /SMS to Robin Thomas & Rajinder singh- now proceeding to file legal and Police complaint Mr.Vikram Kaushik---CEO TATA SKY LTD. 3RD FLOOR, C-1 WADIA INTERNATIONAL CENTRE, BOMBAY DYEING BUILDING PANDURANG BUDHAKAR MARG, WORLI, MUMBAI-400 025 & M/S Tata Sky Ltd. PB NO:-2424 HEBBAL BANGLORE-560024 & Mr.Rajinder Singh SGGS Satelite Services, 5-Numberdaar Market South City.N-BLOCK Gurgaon Notice before filing the complaint under the Consumer Protection Act, 1986 Sub:- Notice for Least bothered and deliberation in Service to the Highest Dis-Regard. Reg:-No services from TataSky due to faulty 2 Tata Sky Boxes {1-HD Recording 1 HD}leadng to damage to TV also Sir, This is to bring to your notice that your company is making us suffer due to a defective Tata Sky Boxes for no signl services as declared by your visiting technicins BUT not being given to them by Mr.Robin Thomas. After 60 E mails to the various heads including yourself and uncountable telephonic calls/talks the results are nil, and the TV are lying dead since 143 days stating clearly at your least bothered attitude –a Highest deficiency in the Deliberation of service caused by Tata Sky. E mails have been and are being sent daily to you till date and only we receive Auto replies from your company. Three hard copies have also been sent to you by speed post but there has been no bother from your end to reply back also. Telephonic calls have been made to your officers on – i.Mr.Rajinder Singh ii.Mr.K P Singh iii.Mr.Dharmender iv.Mr.Puran Chand v.Mr.Robin Thomas The Tata Sky Boxes have caused great loss and damage to the TV's is being taken by your department very very lightly, whereas it is their duty to feel responsible and act swiftly, It has been nearing 5 months and we are unable to receive the signals and telecast of TV due to the defective boxes. Even demo box and a replacement HD+ sent do not work all in the knowledge of all but NO BOTHER It is really a very shocking attitude of Tata Sky a company of repute and fame which is behaving in such a manner and not trying to do the needful and all loss should be borne by the TATA SKY Company and should immediately do the needful We have cooperated to the maximum. The Tata Sky Boxes issue which is a mere replacement to sort the matter is and has been delayed by Tata Sky Mr.Robin & Mr.Rajinder Singh in deliberation which is termed as The Highest Dis-Regard in Service in Deliberation. I have reported the above matter to you several times on telephone and sent E mails, but despite all my pleadings you have not made any effort to replace the goods and are committing a high degree of deficiency in services. Which is indeed regrettable and highly un business like. On account of your aforesaid dereliction of- Duty and failure and neglect to replace the same I have suffered losses / incurred expenses of created by your defective product. Which you are liable to compensate to me. You are hereby finally called upon to:- [i] Refund Costs of 3 Tata Sky Boxes viz: 1Tata Sy HD Recording 2 Boxes are HD And Refund the money taken for service not rendered for 143 days till today. AND [ii] pay compensation for financial loss / interest suffered due to your Negligence in the sum of Rs.2 Lacks. [iii] pay all legal charges to occur Rs.40000.00 [iv] pay all logistics charges Rs.35000/- already occurred and to occur in the process of the same till disposing of the case by the Justice department of the Consumer Forum of Redressal. [v] compensation of Rs.2 lacks for causing mental stress, tension and agony. With interest @ 24% per month within SEVEN DAYS of the receipt of this notice failing which I shall be constrained to initiate against you for Redressal of my aforesaid Grievances and recovery of the aforesaid amount such proceedings, filing a complaint under the statutory provisions of the Consumer protection Act, 1986 exclusively at your own risk, cost, responsibility and consequences please note. Complainant----V Mangal B-121 The Summit, DLF phase 5, Golf Course Road, Gurgaon 122011 Dt.:May 8th 2015 no reply