[Resolved] Tata Sky — requesting for a hd set top box

Vanitha Karthik

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu, 600126

I am a customer of reliance big TV since January 2012. The settop box that we used from reliance is HD. I am an annual subscriber and enjoying watching channels from big TV till October.

Now I was given an option to move to Tata sky by giving a missed call to a toll free number. I too received a call back from Tata sky n installation of a basic model setbox was done on 1 st of November.

The technician also didn't ask whether to install a basic model or a HD set top box at the time of installation. I now request you to install a HD settop box at free of cost as I was using a reliance hd set top box.

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Dec 4, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.