Tata Teleservices — tata docomo - photon - falsified legal notice

Address:

Pune, Maharashtra, 411020

Dear mr suhas nanaware (Suhas. [protected]@tatatel.co.in),
Tata docomo, pune
Sub: falsified legal notice to tata docomo account no[protected]
This has reference to your company law firm advocate deepak chaudhary sending me a email “legal notice” (April 2018/pbd/7890) day before yesterday afternoon for non payment of an alleged amount of rs 215/- in which you have falsified facts to suit your convenience.
The following are the set of false statements that are mentioned in your so called legal notice dated 10th april 2018
• in the notice you mention that rs 215/- as pending payment. Could you mention for what month it is pending? And why does it not show in any of your previous invoices as unpaid?
• your “legal notice” mentions a reminder letter dated 21 jan 2018, demand letter dated 22 feb 2018 and a final notice dated 30th march 2018 that was apparently sent to me. I can categorically state after checking my emails and correspondence throughly that i have received none of these either as a hard copy or an email. The only thing that i have received was your emailed legal notice dated 10th of april and i was in your office in pune yesterday morning to find out why i was receiving such a notice inspite of paying my bills on time.
• false statement no 3: your legal notice says that you were constrained to temporarily disconnect service to my connection.. Perhaps you might have an email record of this event that you would have sent me on this. The fact however is this. I asked you for a cancellation of service on the 5th of march 2018 for my tata photon number [protected] which your mr rohit pundir have confirmed back by email.in the email he has mentioned that the approximate bill amount would be rs 190 +18% gst for billing from 21st feb to 11th march.
• on the 23rd of march 2018 you sent me a bill for rs 23 (Bill no [protected]) to be paid by 7th april 2018 which i have promptly paid (Transaction id[protected]
• i can categorically state that i have not received any invoice for rs 215 from you.
• i visited your office yesterday morning at 11 am to get a grip on the matter. The security guards at the reception initially said you had gone to have tea.in spite of repeated calls from me and the security guards to your cell phone you were not contactable. Finally half an hour later contact with you was made and we spoke. You asked me to leave my account number and my cell phone number and that you would get back to me on phone by 12.30 pm.
• your system keeps sending me messages of non payment yet you are yet to revert to me
• as of 4.30 pm yesterdayi have made 7 calls to you since. Your number is constantly busy or you dont pick up and you have not even bothered to revert back to me.
• i take strong exception to your falsified legal notice that talks of breach of trust and dishonesty. I think the same applies to your organization and the (Pseudo) legal firm that sends out notices without verifying facts.
One only has to do a google search to understand the modus operandi and the number of times that this has been going on:
person-regarding-payment-due-c1316209

Pray tell me why i should not be escalating this in the right forums within and outside your organization, informing the ministry of corporate and consumer affairs, writing into bombay house and seek compensation from all stakeholders for sending me a legal notice with malafide intentions, without checking facts, doubting my integrity, casting aspersions on my character, threatening to tamper with my perfect credit score and wanting to bring disrepute to me.
I have never had a problem in paying people for what i truly owe, so if you expect me to pay up the princely sum of rs 215/- do feel free to present all the real facts. A no dues certificate is also in order
I expect an early reply to this communication preferably within the next 24 hours.

Yours sincerely,

Julian t