[Resolved]  Airtel / Postpaid SIM Card — Cheating service provider

Address:Mumbai Suburban, Maharashtra

Dear Sir,

We have purchased Micro SIM card of Airtel from telecaller of Airtel with Mobile no.[protected]. The SIM with printed no.[protected]. Two week later card is not get activated under reason that address is fraud where verification person has personally visited from Airtel and take 300/- and electricity bill and confirm the address. Even after too much followup we got no response.

Second, we go to Airtel gallery at old Panvel (Opp. MTNL bldg.) and purchased new card @ cost of 300/- rs. with new number [protected]. All required documents are provided and confirm by Airtel gallery executives. Micro SIM card was out of stock hence they ask to wait for 6 days or go to New Panvel. We got same response and ask to visit Vashi, Sect-17 gallery. After visiting I got card cut in to micro size and number starts working.

Immediately on 2nd day received a acll from old-Panvel gallery from number[protected]. Since I was on duty with my Boss, I ask lady to call me after sometime. I have not received any call from same number and my number got deactivated immediately. I have called on same no. 20 times but not get call pciked-up.

I'm totally helpless because of no number is active now.

Please provide me any suggestion.

Thanks,
Surendra Jangam
c/o [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Feb 25, 2013
Airtel Customer Care's response
Namaste Mr.Jangam,

We would like to inform you that your concern listed 22 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel Sim Card — complaint for cancilation of chating serice by service provider

airtel sim me paisa bahut jyada lagta hai yaar aur
mera ek sim block ho gya hai uska balance dusre sim me transfer kaise hoga
I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected] tamil nadu nellai
dear sir my old airtel sim damaged so i want a new sim as same number [protected]
i am working in zest club mahindra resort coaker's villa kodaikanal 624101
kindly send me the sim by corier, [protected]@yahoo.com
so do the needfull

thanks & regards,
samir das
Hello all,

I am also very disappointed with the services provided in airtel old panvel gallery
i am working in a company and purchased 30 sim cards with 3G unlimited in lot till date we are facing problems with the same.
we wanted to make corporate relationship with them but they are treating us like daily customer.
for every new connection they ask documents, verification 3 days to activate the same.
The branch owner Mr. Ganpathy should look after it as they are loosing goodwill and image of bharti airtel because of the same.
they had given us one of their employee contact number for co ordination but most of times he did not picked up the call.

I am using airtel sim in my personal phone also and from last 15 days i can not access my internet in home network, i had visited this gallery many times called on 121 thousand times but nobody gave me solution for the same till date i can not use it in my phone.

REALLY AIRTEL SERVICE IS VERY POOR...GUYS PLEASE DONT BUY AIRTEL...VODAFONE IS BETTER OPTION THEN...
HI,
I live in Old Panvel and work in L&T Infotech, Mahape.
I bought an Airtel number so that I could use Data Connection of Airtel through their Dongle.
But I never recieved any Dongle and hence never used that number.
Moreover I started getting emails for bill payment. I also got a call from Airtel where I mentioned that I am not using the number because I did not receive the Dongle.
Today at 4:30 pm I got a call and the guy says - "I am a government lawyer and Airtel company has registered a case against you for not paying Rs.630. Pay your bill by 5pm or else warrant will be issued against you."
I dont understand how a reputed company like Airtel can behave so irresponsibly.


---Husain Dhinojwala
HI,
I live in Old Panvel and work in L&T Infotech, Mahape.
I bought an Airtel number so that I could use Data Connection of Airtel through their Dongle.
But I never recieved any Dongle and hence never used that number.
Moreover I started getting emails for bill payment. I also got a call from Airtel where I mentioned that I am not using the number because I did not receive the Dongle.
Today at 4:30 pm I got a call and the guy says - "I am a government lawyer and Airtel company has registered a case against you for not paying Rs.630. Pay your bill by 5pm or else warrant will be issued against you."
I dont understand how a reputed company like Airtel can behave so irresponsibly.


---Husain Dhinojwala

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information