I bought a shirt from the 'The Chennai Silks" Cochin, newly started in Kerala. The Chennai Silks is an ISO Certified firm. The shirt i bought was for giving Onam gift to my brother. I had given it to my brother and he returned because the buttons were not stitched in the shirt. Actually he thought that i cheated him by giving a unbuttoned shirt. I was very shame on this. Actually it was not my mistake to check before purchase, i thought it as an ISO certified firm and no need of checking. So be aware on this issue in "The Chennai Silks".
Aug 13, 2020
Complaint marked as Resolved
customer support has been notified about the posted complaint.
always to keep customer faith, loose money, don't loose customer
for this every shopping mall has to be open Customer relation ship operations where brand image will go up surely,
for above problem, supposed to approach immediately, hope Chennai silks will replace immediately
for Chennai silks, there are lot of complaints on Chennai silks, the has to be clear for the customer, not only sales and billing section, CRM section has to be there for better services
Imagine I bout a 3000 rs worth of Saree for 30, 000 rs. They Sold the Duplicate Zari as a Pure Zari...
Please never ever Buy your Special Occasion sarees in Chennai Silks. Then you will regret for your life time.
If you Take Nalli or Kumaran they are in this silk business for years and if you complain that their sarees turn black. They will listen to your complaints and try to help and they even take the goods back and replace them.
I think the consumer rights Sucks in India. Crazy price raises but no quality. No value for money. They can cheat us in price but not in QUALITY.
Be very very careful when you shop in North Usman Road Shops.. They are all flooding the Market with Lots of low quality stuffs and Duplicate Zari Silk Sarees for a Premium and Luxury prices.
1 Review
Ka kabhaskar on Sep 18, 2016 Mark as Resolved
Dear Sirs,
WE have purchased one shirt for my children last week. The label is RDX boys. size 18. Color Red, Navy, . This shirt is purchase on 7th Sep 2016 by bill number 1/785. This is purchase for my sons birth day.
Now we wash one time. The color is heavy bleeding. Due to good show room we have purchased the shirt from you. If you supply this type of shirt, how we will believe you. Now a days small show room also maintain the quality and selling good quality. Now, why you are selling this type of goods to your customer. Please replace this or return our Money.
This shirt was purchased from The Chennai Silks, Tirupur Branch. Bill No. 1/785 dated 7th Sep 2016. Boys Shirt Fancy 14990. label RDX Boys.
Thanks and Regards,
Bhaskar
Tirupur
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