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The Panel Station Complaints & Reviews

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Updated: Nov 19, 2025
Complaints 451
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The Panel Station reviews & complaints page 21

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S
Shreya14
from Noida, Uttar Pradesh
Aug 25, 2018
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Address: New Delhi, Delhi, 110027

The panel station-payment not received
I had redeemed 3000 points on 4/07/2018 for rs.300 paytm cash but didn't received any amount till now. I have received an email from paytm (Attached to this complaint). Please check that email. After that i also contacted paytm but they told me to contact with the merchent. The order i'd no. Is 63514.

My registered email id on thepanelstation.com as well as paytm
[protected]@icloud.com

My registered phone no. On thepanelstation.com as well as on paytm - [protected]

The panel station-payment not received.
+1 photos
The Panel Station customer support has been notified about the posted complaint.
Didn't received the money from Panel station even though the email says that the transaction is successful after a month of redemption of 300Rs
Neither a message from my number.
The proof of statement by the company is attached herewith.

i received a mail that i got paytm cash but it will not credited in my account - Comment #3244468 - Image #0
i received a mail that i got paytm cash but it will not credited in my account - Comment #3244468 - Image #1
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    S
    Shreya14
    from Noida, Uttar Pradesh
    Aug 24, 2018
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    Address: New Delhi, Delhi, 110027

    I got this mail that i have received paytm cash but it was not there in my account.
    I have put a screenshot of the mail.
    I have checked the hold-on option also. There is no money on hold-on.

    When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

    Please clear the matter further.
    My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

    My email id is [protected]@icloud.com
    Paytm number [protected]
    Kindly resolve the issue as soon..
    +1 photos
    The Panel Station customer support has been notified about the posted complaint.
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      S
      Spoorthi Shetty
      from Tirthahalli, Karnataka
      Aug 24, 2018
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      Address: Dakshina Kannada, Karnataka, 575019

      A confirmation email was sent that the redeemed points have been sent as 300 rupees to the paytm wallet. But there was no amount. I even checked with paytm customer service to check if the problem is about the paytm services but it was said that the transaction wasn't successful. I hope you can fix this problem as soon as possible as the this confirmation email from panel station had come already 2 months after the redemption.
      Please do the needful soon
      Email :[protected]@gmail.com
      The Panel Station customer support has been notified about the posted complaint.
      Hi! I can't access my account. I have used the username and the password that you have sent me, but it always says "Username and password are invalid." I reset my password many times but they keep on sending me the same password. I have answered surveys already and I have points. Help me access it again, please. Thank you!
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        G
        Gauravsinghkvb
        from Tinsukia, Assam
        Jul 24, 2018
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        Address: Barpeta, Assam, 781301

        Since morning i am not able to login to my account and it is is showing that my account is temporary blocked and contact the helpdesk, i want to to know why my account has been blocked and please unblock my account so that if could reopen it and earn some money as my main source of pocket money is your panelstation.
        I don't know why you have done this i do my work with great care and whenever a new survey comes i go to the netcafe and answer it.
        +1 photos
        The Panel Station customer support has been notified about the posted complaint.
        I had redeemed Rs.1200 in my account of [protected]@gmail.com.
        But it is suddenly blocked.Atleast I want my rewards back.

        my account has been temporarily blocked - Comment #3664568 - Image #0
        Yesterday morning i am not able to login to my account and it is is showing that my account is temporary blocked and contact the helpdesk, i want to to know why my account has been blocked and please unblock my account so that if could reopen it and earn some money as my main source of pocket money is your panelstation.
        I don't know why you have done this i do my work with great care and whenever a new survey comes i go to attend and answer it.last two days I have some health issues that's y not atten the survays now iam recover please release my panel station and my coupons please this is very useful my life please understand release my site

        my account has been temporarily blocked - Comment #3724644 - Image #0
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          P
          Porsh_fab
          Jul 21, 2018
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          I have been a member of The panel station for a while now amd completed a few saveys.
          I haven't redeemed any points yet but I have been trying to redeem my 3000 points and the system keeps saying, Pin sent successfully
          But I do not receive the pin, I have tried more than 10 times
          I tried using a different phone number, but still I do not receive anything.
          The Panel Station customer support has been notified about the posted complaint.
          I have more than 3000 points but I have the very same problem of being unable to redeem my points, no pin is sent to me, I tried more than 20 times but still nothing!! After all my time and energy doing the surveys, why can't I redeem my points as I have more than 3000 points???
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            M
            mikun24
            from Delhi, Delhi
            Jul 13, 2018
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            I got this mail that i have received paytm cash but it was not there in my account.
            I have put a screenshot of the mail.
            I have checked the hold-on option also. There is no money on hold-on.

            When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

            Please clear the matter further.
            My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

            My email id is tez.[protected]@gmail.com
            Kindly resolve the issue as soon as possible.
            +1 photos
            The Panel Station customer support has been notified about the posted complaint.
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              V
              Vishnu R Thalanki
              from Bengaluru, Karnataka
              Jul 11, 2018
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              I have redeemed Rs.3000 on 16th April, 2018 and still haven't received.

              I selected the amount to be sent through PayTM, even after couple of months, I did not receive any notifications from them. So, I sent an email on 14th June 2018 asking for the update.

              On Jun 15, 2018, 11:45 AM, I received an email stating:
              With reference to your query, this is to notify you that we had transferred the amount to your Paytm account, however, the same was returned. This could be due to any of the following reason(s):

              1. You did not sign up for a Paytm account.
              2. You did not complete the registration process.

              I have further responded saying:
              I have PayTM account and I'm using it since many years. My PayTM email address is same as the registered email address with TPS, which is [protected]@gmail.com and mobile number is [protected].

              I then received a response on Jun 18, 2018, 1:00 PM stating:
              We have raised your concern with the team will provide you the complete details of the same at the earliest.

              …Further on Jul 4, 2018, 6:47 PM, I received an email stating amount has been transferred on 16/04/2018 to PayTM.

              I have not received any money/reward from The Panel Station and they are just bluffing and providing incorrect details.
              The Panel Station customer support has been notified about the posted complaint.
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                S
                Sarvesh543
                from Mumbai, Maharashtra
                Jul 6, 2018
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                Address: 400080

                I jave not recieved the paytm cash i redeemed on 6th june 2018 as of 6th july 2018.its already been a month.
                I tried contacting costumer support through mobile app but they aren't responding to complaints.Please resolve my doubts and tell me the date when i will recieve the paytm cash.

                And please dont send those automated messages...
                Please send me money as fast as possible. You people taking too much time
                The Panel Station customer support has been notified about the posted complaint.
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                  D
                  Debasispatra
                  from Raj-Ranpur, Odisha
                  Jun 27, 2018
                  Resolved
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                  Resolved

                  Address: Khordha, Odisha, 751003

                  I got this mail yesterday that i have received paytm cash but it was not there in my account.
                  I have put a screenshot of the mail.
                  I have checked the hold-on option also. There is no money on hold-on.

                  When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

                  Please clear the matter further.
                  My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

                  My email id is [protected]@gmail.com
                  Kindly resolve the issue as soon as possible.
                  +2 photos
                  Jul 9, 2018
                  Complaint marked as Resolved 
                  The Panel Station customer support has been notified about the posted complaint.
                  I have not received Gift voucher to my Paytm account. Voucher code is showing blank. Kindly go through and I hope you will solve the problem.
                  My cell no [protected].
                  Mail id [protected]@gmail.com
                  my paytm account no [protected]

                  received the mail but didn't receive the amount - Comment #3140456 - Image #0
                  I reedeemed points in the panel station My money was not credited in my paytm account so Re initiate money in my paytm account

                  received the mail but didn't receive the amount - Comment #3147153 - Image #0
                  The Panel Station — received the mail but didn't receive the amount

                  I got two mail yesterday that i have received paytm cash but it received only one payment and other was not there in my account.
                  I have put a screenshot of the mail.
                  I have checked the hold-on option also. There is no money on hold-on.

                  When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

                  Please clear the matter further.
                  Kindly contact me on my email id as soon as possible.

                  My email id is [protected]@gmail.com
                  Kindly resolve the issue as soon as possible.

                  received the mail but didn't receive the amount - Comment #3738924 - Image #0
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                    P
                    priyanka876
                    from Kolkata, West Bengal
                    Jun 26, 2018
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                    I an unable to login with my account [protected]@gmail.com i redeemed my hard earned points and you guys terminated my account i am correctly login with my username and password but still not able to access my account so please i request you to mail my new password and if i am disable from your website then do please enable me so that i can give my genuine opinions and reply soon
                    note:showing temporarily disable while opening app which is disgusting
                    The Panel Station customer support has been notified about the posted complaint.
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                      A
                      andpictures07
                      from Kolkata, West Bengal
                      Jun 25, 2018
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                      I redeemed my 21000 points equals to 2100 rupees but my account is not opening now they have forfeit my hard earning money which i earned from working day and night and they are not even replying from email i emailed about dozen of times but they are not replying it was the first time working for them and they are fraud my registered id is [protected]@gmail.com
                      The Panel Station customer support has been notified about the posted complaint.
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                        S
                        sharma1999
                        from Noida, Uttar Pradesh
                        Jun 18, 2018
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                        Address: New Delhi, Delhi, 110017
                        Website: the panelstation

                        I didn't get the amount of Rs 300 that I redeemed on the panelstation app.
                        i contacted paytm for the same, , they said that the transaction has been unsuccessful from the merchant end i.e Panel Station.they are not replying on any of my complaints.
                        It has already been 2 months but no replies have been given from their side.
                        the screen shot of the mail that i got from paytm regarding the same are attached.
                        still hoping for a positive reply.
                        Thankyou
                        +2 photos
                        The Panel Station customer support has been notified about the posted complaint.
                        Jun 18, 2018
                        Updated by sharma1999
                        panel station User Id: [protected]@gmail.com
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                          Prafful Bhatter
                          from Mumbai, Maharashtra
                          Jun 11, 2018
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                          Address: Surat, Gujarat, 395007
                          Website: www.thepanelstation.com

                          Its been around 20 days and still i have not received the paytm balance as assured by their redemption policy. My redemption points were 3000. I have mailed them several times and got no reply by their customer service team. Their redemption services and customer support services are very poor and dissatisfactory.
                          Kindly take appropriate action against this fraudulent survey company.
                          The Panel Station customer support has been notified about the posted complaint.
                          The site says it has expired domain name and therefore unable to take surveys or avail site. also i have requested for redemption and not yet received the same.
                          Panel Station has created my PAYTM Account using my this mail ID & they hold my ₹300 paytm cash.. borderless access panel order # 53676 but now i have verified my this mail id in Paytm app after that i complaint to Paytm for the same they said contact your merchant Your payment failed / unsuccessful from merchant side
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                            Ruby Roy Varghese
                            from Calicut, Kerala
                            May 12, 2018
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                            Address: 682021
                            Website: [email protected]

                            Whenever I try to redeem my 4400 points, the reply for the past week is exception, try later and no more explanation is given. This is happening whenever I try to redeem the points. The first time I redeemed, there was no problem, but for the second redemption onwards, I am unable to redeem. I posted about the delay two three times, but till now I haven't got a reply.
                            The Panel Station customer support has been notified about the posted complaint.
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                              A
                              May 10, 2018
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                              Address: Bangalore, Karnataka, 560103
                              Website: www.thepanelstation.com

                              My self arun sivan, i did many surveys in panel station earned surveys more than 5000 points and from that 5000 points i send a request for redemption for 4500 points on 24th june 2017, but till now i don't a get any voucher or code for that. I send many emails about this request but till now no one has answered. I this is a fake site, making people foolish. My account details of the panel station are given below.

                              Account user name : [protected]@ymail.com
                              Mobile no : [protected]
                              The Panel Station customer support has been notified about the posted complaint.
                              After making the above complaints they send mail to and they ask me contact Rahul Kumar Sharma on his mobile [protected] and then he asked me share my credit card details. He need the credit card number, validity and then the OTP which is coming on your registerd mobile. I asked why you want these details for transfering the money and he dont have an answer for that. And he reffuse to issue a souq voucher or any other way to transfer the money. I think this is a trap and be carful everyone. Please make complaint everyone aginst this. These company cheating everyone. I have seen lot of complaints against them, in the intert. There is no responsible person in that company.

                              voucher code not received for points redeemed - Comment #3094130 - Image #0
                              Since I redeem my point for Shoprite voucher panel station hasn't given me a code even now and it been more than 3weeks
                              Same here 4500 point i redeem on 31-JAN, today 25-FEB going on - till now no voucher - i send many mail no response -
                              Penal station are big fraud

                              regards
                              [protected]@gmail.com
                              from Dubai
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                                P
                                Parth Vaidhya
                                from Mundi, Madhya Pradesh
                                May 9, 2018
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                                Sir/madam,

                                Its been more than a month still my reward of rs.300 against redemption of 3000 points has not been credited in my paytm wallet. I redeemed my points on 4th april 2018 and today's it's 9th may... Last time the reward was credited exactly one month after the redemption of points...

                                I guess this is 9th time i am writing to you but apparently you neither respond not take calls... I am seriously fed-up with this kind of service

                                I thought panel station takes feed-back and credits rewards seriously but apparently i think i was wrong...

                                You guys gave surveys but when its time to credit reward you really make your customers beg for it... Don't you...
                                The Panel Station customer support has been notified about the posted complaint.
                                I have redeemed 3000 points from the app and recieved an email from paytm that 300 rupees have been recieved but till now tge money has not been added to my account.they do not even bother that wheather the money has been credited or not.
                                I have sent them so much emails but no one is replying.they are faking it
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                                  S
                                  Sarvesh543
                                  from Mumbai, Maharashtra
                                  Apr 21, 2018
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                                  I just redeemed 3000 points for paytm.
                                  1-will the reward be delievered to the paytm account associated with the email used to sign in to panel station?
                                  2-because at the time of redemption i was not asked any phone number or email.
                                  Points have already been deducted.
                                  3-will i recieve a voucher code or something?
                                  4-and if the answer to (1-) is yes when will i recieve my money?
                                  Please answer my question's
                                  The Panel Station customer support has been notified about the posted complaint.
                                  Apr 21, 2018
                                  Updated by Sarvesh543
                                  Direct contact with customer care is not possible as they are not responding
                                  They are not solving my doubts.
                                  I have verified my email to the mobile number I have given on both paytm and The panel Station, I recieved the mail about having got the cash against my redemption of points of the panel station, in my email-id but I have not recieved the money.I redeemed the points on 20april.

                                  redemption question - Comment #3100009 - Image #0
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                                    G
                                    GirlNext Door
                                    from Delhi, Delhi
                                    Apr 21, 2018
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                                    Address: 110096
                                    Website: Paytm.com and borderlands access

                                    I got this mail yesterday that i have received paytm cash but it was not there in my account. My email id is [protected]@gmail.com
                                    Kindly resolve the issue as soon as possible.
                                    I have put a screenshot of the mail.
                                    I have checked the hold-on option also. There is no money on hold-on. Please clear the matter further.
                                    I have provided my mobile number on the panel station account. My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.
                                    +1 photos
                                    The Panel Station customer support has been notified about the posted complaint.
                                    Issue has been solved and now J have received my RS. 300 in my Paytm wallet. Thank you The Panel Station
                                    About 2 month ago I was redeem my 3000 point but still not received any reward or any repsonse of my mail(I mail u 6-7times, even on Facebook but not a single reply received) .now I think its a fake site and only making fool o[censored]s.
                                    Please help me if you can
                                    Email([protected]@gmail.com)

                                    received mail but did not receive cash - Comment #3105169 - Image #0
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                                      K
                                      karan.libr
                                      from Indore, Madhya Pradesh
                                      Apr 19, 2018
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                                      Address: Indore, Madhya Pradesh, 452001
                                      Website: thepanelstation.com

                                      I was working on site since last 6-7 months and collected rewards worth rs 600. When i asked them to pay the rewards in my paytm account they have deactivated/blocked my account. That is pure cheating. I tried to contact them through mail and on their phone but they are not responding anywhere. Now i want my rs 600 in my paytm account. Please help me in this situation.

                                      I think these people should be sued for this kind of cheating. One person is working hard and devoting a lot of time filling survey and when its time to pay him off you are blocking their id so that you don't have to pay him. This is pure cheating. I want my money. Please help
                                      The Panel Station customer support has been notified about the posted complaint.
                                      Apr 26, 2018
                                      Updated by karan.libr
                                      my email id registered with TPS is karan.[protected]@gmail.com. i am still waiting for my money.
                                      When i click sign up otp no is not valid
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                                        C
                                        cmanish_30
                                        from Delhi, Delhi
                                        Apr 19, 2018
                                        Resolved
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                                        Resolved

                                        Website: www.thepanelstation.com

                                        My id is [protected]@gmail.com. I have redeemed 3000 points on 12th march and another 3000 points on 16th march. I had selected paytm as mode of payment but now my number doesn't work and i wont be able to receive payment on that number, so i want to change my mode of payment from paytm to amazon. I have written many times to customer care regarding this but they haven't replied yet. Please help me, i don't want my 6000 points go in vain. Thank you
                                        +1 photos
                                        Apr 30, 2018
                                        Complaint marked as Resolved 
                                        They didn't do what I asked them to do but they sent money immediately to my Paytm account. Fortunately Paytm was able to assist me and I got my money. So I am happy with the panel station because they paid immediately.
                                        The Panel Station customer support has been notified about the posted complaint.
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