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The Souled Store Complaints & Reviews

www.thesouledstore.com
1.9
Updated: Oct 14, 2024
Complaints 143
Resolved
55
Unresolved
88
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The Souled Store reviews & complaints page 8

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A
Aanya Gadde
from Gurgaon, Haryana
Aug 1, 2015
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Address: New Delhi, Delhi

i ordered two shirts and one badge from the souled store(on 21/07/15). i received the order today (1/08/15). i have paid for two shirts and a badge but i have received one badge and one shirt. i have been trying to contact the company but there is no response. and no other way to contact the company.
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Delivery not on time

I have ordered 2 T-shirts from souled store site. Website promises 3-5 day delivery in tier A cities like pune. But I haven't got my order yet. Very disappointed with service & not recommend anyone to order.
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My order id - 137927
I havent received my product yet, but according to their records it says my product is delivered. I have sent several mails, called their support.. No response at all.. completely fed up. A bitter experience.
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    P
    patrali20
    from Delhi, Delhi
    Dec 4, 2014
    Resolved
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    Resolved

    I was supposed to get my product within 7 days, it has been 10 days. I have got no way to track my order even. and now when I am checking their order confirmation mail, I see that gmail has flagged the mail as phishing. I have mailed them back but I have already paid for the product. How do I confirm that the store is a fraud and get my money back? I have attached the screenshot of the gmail warning that I got.
    +1 photos
    Aug 14, 2020
    Complaint marked as Resolved 
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    no delivery

    it has been 15 days since i ordered my t shirt nobody picks up my call and nobody has called me regarding this
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    Dear sir my [protected] my registered product id...but i face a problem i.e i receieved a order i.e wwe t shirt is xl size so please change its length midium plz
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      S
      SagaPrat
      from Mumbai, Maharashtra
      Oct 7, 2014
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      I found about about this website on Facebook and browsed through their website. Their products were very nice, pretty cool actually. So I decided to buy from them. On the night of October 8th, I placed an order for five T shirts from this website. It was supposed to be a gift for my boyfriend who stays in Kolkata. But right after I made the payment, I got no confirmation email, neither did I get a transaction id. I have no idea how to track my order, I don't even know if I will get a delivery from them. So I wrote to them immediately, but yes can't expect a prompt reply. I would like to complain about this website for leaving a customer in the lurch. Souled Store please follow up on my order or return me the money
      Aug 14, 2020
      Complaint marked as Resolved 
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      same with me order no #12579 24/08/2014
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      I got this message on the screen after paying but i got no mails no messages on my number and now I don't know what's going on? They gave me a Order ID : 36024 but how do i track it i got no mail nothing??

      NO CONFIRMATION OF ORDER - Comment #2232711 - Image #0
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