The Souled Store Complaints & Reviews

Seems you people are fake company.. I have ordered 4 t shirt from you guys.. And i received too large unfit peice of clothes. And the quality is too disgusting the colour is completely faded like it has been washed multiple times. It's seem you guys sale second hand product on your site... And the customer service is too horrible.. This people are closed more than a government office get closed. If you people cannot effort a good customer service than close your company not a customer service. I jus want my full refund back. I want you guys to take immediate action on it before i may go to your higher authority or band you from social media. I may take big action through social media. So don't compelle me on that. I need my refund back with in 5day or i will reach to yours authority head. Your time starts now.

I ordered a zakir khan merchandise t-shirt along with one badge.

Order id: 487724
Order date: 06-aug-2017

I recieved my order on 11th august i. E. Yesterday.
I did recieve the t-shirt but the badge was missing. Though, on bill the badge ia also mentioned.
I hope that my problem will be resolved as soon as possible and i'll get my badge at earliest.

I placed an order of 9 t-shirts this time but felt very unsatisfied with the material and size of t-shirts I received. I particularly ordered medium size but the t-shirts i received are of large size and not of proper fitting, Earlier, I ordered 2 t-shirts 6 months ago and the order was also in medium size, the size i received was perfectly fine and of proper fit.
This time i am thinking i wasted my money because of the improper fitting, the Souled store has downgraded its quality and sizing measurements .
I don't know about other customers but this time you lost your dedicated customer big time.

I ordered two t-shirts from the souled store on16/05/2017. I received my order today and found one of them to have a small hole in it. The defect is significant. So i want to get this replaced or return it and get my money refunded. I tried to contact the souled store but didn't get any response from their side. Don't know how long it takes for them to respond to an e-mail. My order id is 388983.

I had placed an order for two t shirts one with the love triangle logo and another with a pavam alert logo on it on the 11th may 2017 and made payment through net banking. Transaction was processed on 11th may, at 22.11 minutes. I have received an sms from the bank for debit of the amount. However, have not received any communication/payment recepit from souled store. This is the second time i have placed an order through souled store. However, the last time i had received a payment receipt and mail for the order placed. All other shopping sites use two way communication modes one through sms and other through mail. Is it not possible for souled store to use atleast one communication mode too?

Despite selling great products, they are into cheap business. I am buying from this site for months & just like other shameless falling e-commerce sites, they are here into duped profiteering from lucrative products.

After wweshop got launched in india under their banner, i bought a product and for 7 days there was no response on delivery. When i enquired they said it went out of stock while it was well on stock when i purchased. On my request only they put that into refund.

Then i could see they increased the price of the product because of high demand and then foregone the delivery of products purchased at earlier price. Utter shameful. Now waiting for my refund.

Absolute double standard!!

Sir/mam
I have ordered 2 product on 10th april and also paid for it, initially it was shown that my product will be delivered within 8 to 9 days, now today is the 16th day and still it showing processing.
Order id: 347818
I have mailed twice before every time it was being replied that it will be shipped soon, i am really amazed to see that a e commerce company takes 15 days to ship a product even after it gets processed,...

I had purchased a t shirt from the souled store on 24/04/2017, i tried to pay using net banking, the amount got debited from my account, but the order wasn't confirmed as the website showed error.later when i logged in there was no trace of my order.i checked with my bank and the account details show that the amount have been debited to the souled store.i tried contacting their customer care online too but there was no response.

I had ordered a product from the souled store and now i dont have any interest in that product, so i wanted to cancel the order, so i went on the order details but there was no cancellation option, there was only return and exchange, so i clicked on the return button and the order has yet not been delivered so i wont get the order delivered to me right?

Backpacks
i have ordered a backpack of a particular design but when the salesman delivers it to my house, it was not of the appropriate design. it was of another design. do this as fast as possible as my school is started and i want the bag for school.
date of incident - 6 april, 2017
del/roh[protected]
invoice no. - 337615
i am requesting for changing the product.
contact no. - [protected]

I have placed order around 2weeks back, however, when i received my delivery i found that the size was not perfect due to which i raised request for exchange of the product multiple times, but till date I have not received any reply from their end after sending so many mails on daily basis.

Seems its a fraud company, they charged at the same time but at the time of giving customer satisfaction they are fake. Moreover, i will...

I have buy one T-shirt from them and I want to exchange my T-shirt since this size of the T-shirt is big for me. But they
Guys are telling that we don't have any return policy.They are purely cheaters and my suggestion for everyone please don not buy anything from Souled store.

I am extremely disappointed with the first experience of purchase with u guys.

Regards
Akash
Mbl No [protected]

Hi, I have made an unsuccessful purchase on 6th Sept of which I have not received the refund of Rs. 948 till date. I am writing to them and they are not bothered to revert back..neither I am getting any revert on the given customer care no. I have posted on their FB page as well..even there they are posting daily updates but have no time to revert to these compalints

i ordered two shirts and one badge from the souled store(on 21/07/15). i received the order today (1/08/15). i have paid for two shirts and a badge but i have received one badge and one shirt. i have been trying to contact the company but there is no response. and no other way to contact the company.

I was supposed to get my product within 7 days, it has been 10 days. I have got no way to track my order even. and now when I am checking their order confirmation mail, I see that gmail has flagged the mail as phishing. I have mailed them back but I have already paid for the product. How do I confirm that the store is a fraud and get my money back? I have attached the screenshot of the gmail warning that I got.

I found about about this website on Facebook and browsed through their website. Their products were very nice, pretty cool actually. So I decided to buy from them. On the night of October 8th, I placed an order for five T shirts from this website. It was supposed to be a gift for my boyfriend who stays in Kolkata. But right after I made the payment, I got no confirmation email, neither did I get a transaction id. I have no idea how to track...