[Resolved] Tikona Broadband Service — Broadband service auto renewed without my consent | |
Respected Sir,
Myself Krishna Nandan Sharma from Nikol, Ahmedabad. I had taken 6 months broadband services which ended in September 2014. Advance payment was done for the same. I havestill not received the receipt of same. As soon as my package completed I had instructed them not to renew my contract, same was intimated to them via email. Still they auto renewed my services forcefully & threatening to pay full amount since last 4 months.
My major complaints are as follows :
1. Payment receipt not given for the services taken.
2. Forcefully auto renewed services, even though I intimated to terminate services.
3. Threatening to pay for the services which I do not want at all.
Please write to me at [protected]@gmail.com in case you need further details.
Please look into this matter & take necessary actions against such illegal activities.
Hoping for your quick response.
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Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Krishnanand,
This is a gentle reminder to follow-up on your concern listed on Jan 21, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1604 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jan 21, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1604 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1604 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care