[Resolved]  Tikona Digital — Harassment

Address:	Thane, Maharashtra, 401303
Website:	Tikona Digital internet

Very bad experience with tikona. I have taken a plan of 4mbps plan but i never got this speed and raised a complaint to customer care but they do something to connection and it works for some time and again the same problem.. Most of the time opening a google page is taking more than 2-5 mins which is much lower speed than the vodafone 2g. If tikona do not have good bandwidth in virar for such speed than why they are offering such plans and charging for same from customers? They are expecting customer to pay as per plan but they never think about there service. They have charged me for more than 4 months as per 4mbps plan but never get speed of even 1mbps. Finally i have disconnected the tikona and told the customer care person to cancelled the connection but after that also they have kept the connection on and also raised the bill for the same. So i told them very clearly that i will not pay any bill for using nothing. Than also tikona persons and calling and harassing me continuously and also sending mails and messages and doing the harassment on daily basis.. Today one lady called me and told me i m calling as a legal consultant of tikona and harassing me and trying to frightened me and demanding the tikona bill payment.. I told her very clearly about tikona service and they kept internet connection on even after i told to cancelled the connection. I request you to help in teaching good lesson to tikona.