[Resolved]  Tikona — fraud calls and mental harassment for fake pending amount which in fact they owe me

Address:	Mumbai City, Maharashtra, 400078
Website:	Tikona.in

This case is 2 years old the fake internet company tikona charged exorbitant amount for pathetic service on complaing they adviced me to upgrade my plans for which i agreed. Still the services provided were pathetic so i decided to close my connection and asked for refund of my advance amount. This company is flouting trai’s 7 day disconnection rule just so that they get enough days to generate bill for next cycle.in my case they took 20 days for disconnecion after relentless follow up. As per their final bill they owed me rs.792 instead of paying back my refund amount they added 1500 rs of vague pentalty charges just to neutralize the amount the owed me and now they are harrasing me 700 bucks for past 2 years. As per their own policy 1500 termination penalty is only applicable i[censored] do not return their cpe (Customer premise equipment) for which i have hand written reciepts from their tech. Team acknowledging that i have returned the device. So that penalty amount just amounts to fraud. I request some one from legal fora please file a mass civil petition over this bogus company i can assure you more 10, 000 people will turn up with instances where they have used same malpractice to extrot money and harass consumers. Over that they run extortion call centres claiming to be lawyers from delhi high court. I have the recording of the call as well which i can furnish as proof while filing police compliant against these cheats.
I have attached my final bill along with my device return receipt as proof
Regards,
Arpit