Tikona — Net not working since more than a week | |||||
Hi Guys Never go with Tikona services, they are worst service provider ever I faced. My net is not working working since last 4 days, I called their customer support more then 10 times, they kept my call in waiting more then 5 minutes every time. After that I have been explain my Isuues to each and every, they said your issues will solved within next 4 hrs. But its mor then 100 Hrs. I though to write this to CEO @Prakash Bajpai (CEO, Tikona Digital Networks ). But I found a discussion @ https://www.consumercomplaints.in/my-complaints.htmltikona-manapakkam-porur-chennai-tamil-nadu-c681417.html. In this a number of customer are saying that he also didn;t wiling to serve their customer better. So Guys after 4 days before 1 hr got a call from Tikona engg. says I want to visit your place as I am now in my home town for diwali leaves, I said I am not at place will be back after 10 days. They said when you come back do complaint again I will come. After that just now I got a messgae that Isuue is solve and your Internet is working fine... I am asking waht the is this. Now I can say Tikona is just service provider Just. So I want to warn you guys never go with tikona. Was this information helpful? | |||||
 4 Comments | |||||
Comments
Dear Saurav,
This is a gentle reminder to follow-up on your concern listed on Nov 09, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV1068 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Nov 09, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV1068 in the subject line.
Regards,
Tikona Care
Hi There,
I am not using Tikona services since a long time, as I paid 2200/- for 2 months and used Tikona services less than 2 months. Did complaint more than 20 times, eng. visit one time didn't fix the Issue. Then request for terminate my Tikona a/c, they terminate my a/c Immediate after my req. Did more than 1 hr long discussion with your executives for the same. No one fixed. As I paid for 2 months + security money but used Tikona net about 1 month 7 days other times my net was not working. I need to ask for you guys to give my rest of money back . But here is reverse I got 2 - 4 messages daily for pay bill about 2700 to Tikona. May I know what it is for?
I didn't use Tikona and I am not going to pay any money to Tikona. So fix this ASAP or I will FIR against Tikona in consumer forum for mental and economic harassment.
My Internet with Tikona was reg. with mail id - vivkumar05.[protected]@gmail.com and mob. no. - [protected].
I am not using Tikona services since a long time, as I paid 2200/- for 2 months and used Tikona services less than 2 months. Did complaint more than 20 times, eng. visit one time didn't fix the Issue. Then request for terminate my Tikona a/c, they terminate my a/c Immediate after my req. Did more than 1 hr long discussion with your executives for the same. No one fixed. As I paid for 2 months + security money but used Tikona net about 1 month 7 days other times my net was not working. I need to ask for you guys to give my rest of money back . But here is reverse I got 2 - 4 messages daily for pay bill about 2700 to Tikona. May I know what it is for?
I didn't use Tikona and I am not going to pay any money to Tikona. So fix this ASAP or I will FIR against Tikona in consumer forum for mental and economic harassment.
My Internet with Tikona was reg. with mail id - vivkumar05.[protected]@gmail.com and mob. no. - [protected].
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV1068 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care