Tikona — Poor services, and poor customer support

Address:	122001
Website:	tikona.in

I am utkarsh dixit, i have been using tikona since 9 months, and i was never pleased, with services, but it was in this january, that i have been getting slow speeds, and improper connectivity, and tikona takes bill in advance, so i had to pay to them for jan, but they provided very poor services, and in feb they called, and said, that my area has been declared, out of coverage so they wont be able to provide me the proper services and i should find a new connection, first of all this was very unprofessional, and the amount of installation charges that i will have to pay for the new connections will be more, and i wont able to afford them, mostly companies expand, but this one shrinks, on the top of that, they have even created a bill for the feb and march and harrasing me to pay, the most unusual thing is, they want me to pay full for the poor services, as there is no other service provider in my area, i have to use tikona, because, airtel and idea are far too costly, so either, they reduce there monthly bill by 1/3rd or 1/4th, and continue, as i am a college going student and i need my net, or they can provide me a new account of some other broadband company as they cant provide me the services, but leaving me in the middle is not an option, or they can provide me compensation, for a new broadband connection that i will have to set up...my tikona id [protected]