[Resolved]  Tikona — Tikona -- A Big Fraud

Address:

Chennai, Tamil Nadu

I took tikona internet connection on 10-Mar-2015, right from day 1 I faced problems on network disconnection. I called the persons who installed to address the issue but they did not bother to pick up my phone call, this happened for 3 days. Later through Tikona customer care a technical person came and he said my area is not feasible for internet connection and connection was given for business purposes by the sales team and before that my area was not checked for feasibility also. I immediately booked a disconnection request stating the same problem as told by technical person but till now my issue is not solved or I did not get a email for disconnection. When I called customer care to know the status I am given false promises that issue will be solved today or tomorrow. Kindly help in addressing my issue. Below are list of names of tikona staffs : 1. Maniandan -[protected], the sales person who provided fault connection 2. Praveen - [protected], the technical person who confirmed my area is not feasibe 3. Palani- [protected], the sales person who kept giving false promises about disconnection. Apart from them Mr.Krishnan a Higher Official from Mumbai who was undertaking this issue but he too did not help. My customer id : [protected] Registered Email id : bharani.[protected]@wipro.com My registered Mobile no with Tikona : [protected](Call me to [protected]) My address(Area that is not feasible) A 11 Rams Apartment No -7 Panchayat Main Road Perungudi, Chennai feasibai-600096 Also now I have taken a new internet connection-AIRTEL, I have no plans of taking Tikona again. Kindly help in solving the issue, I appreciate a quick response for the same. Thank You in advance. Regards Bharani 91-[protected] Chennai