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Togofogo.com / UPR eCommerce Complaints & Reviews

3.7
Updated: Mar 30, 2024
Complaints 94
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69
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25
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Togofogo.com / UPR eCommerce reviews & complaints page 5

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T
tcl
from Mumbai, Maharashtra
Aug 10, 2016
Resolved
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Resolved

Website: togofogo.com

Dear Sir,
i have received one consignmen vide order no-TO[protected] on dt 03.08.2016 .after open the seal we found the mobile has not charging & screen was blinking at this time now mobile is not switched on.

So, kindly slove this problem at your end, this issue also complained before 24hrs but no one can reply this.

after 5 days passed away nobody answer this complain .Now my mobile not working last 4 days.


mob-[protected]
May 15, 2017
Complaint marked as Resolved 
Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
Aug 10, 2016
Updated by tcl
Dear sir,

This is to inform you that i have received one consignment vide order no-to[protected] on dt 03.08.2016. After open the seal we found the mobile has not charging & screen was blinking at this time now mobile is not switched on. & also not charging.
That issue complaind to customer care they reply me return this mobile between 4 working days. But till now no one can replace this item.


Regards,
Manindra
[protected]
Verified Support
Apr 14, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Complaint has been closed.

Team Togofogo
Mobile is dicetpensh for outgoing calls so plz cheng the mobile [protected]
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    C
    chandralal suresh
    from Coimbatore, Tamil Nadu
    Aug 4, 2016
    Resolved
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    Address: Palakkad, Kerala, 678621
    Website: www.consumercomplaints.in

    Reminder - vi - more then time i complaint but still you never responding my complaints yesterday i submit my complaints to pm office and supreme court of india. Your order no.[protected]. Galaxy mini gt 18190 that mobile very old mfg year 2012 and damaged any function not working. That mobile abrod mobile not imei number. More time i submit my complaints but never responding in togofogo.Com & upr ecommerce. Everyday my money heavy loss inthis regarding.
    Upr ecommerce id : 1344633
    By
    K. N. Suresh chandralal
    [protected]
    May 16, 2017
    Complaint marked as Resolved 
    Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2017
    Togofogo.com / UPR eCommerce Customer Care's response
    Complaint has been closed

    Team Togofogo
    REMINDER - V
    I already purchase one samsung galaxy mini gt 18190 mobile your order no.[protected] and i received the mobile. that mobile very old mfg year 2012 and damaged any function not working. that mobile abrod mobile not imei number. if you return money immediate and take the mobile. MORE TIME I COMPLAINT BUT STILL NEVER CONTACT TO ME ANY IN THIS REGARDING .
    By
    Suresh chandralal
    [protected]
    Togofogo.com / UPR eCommerce Customer Care's response, Apr 14, 2017
    Verified Support
    Complaint has been closed

    Team Togofogo
    Problem.. not charging ...

    Reminder to - my complaint already forwarded to pm india & supreme court of india - reg. - Comment #2518945 - Image #0
    Togofogo.com / UPR eCommerce Customer Care's response, Apr 14, 2017
    Verified Support
    Complaint has been closed

    Team Togofogo
    Dear Sir/Mam,

    I bought a "Nokia 5233 White" mobile from togofogo.com but they send me the product which had old product . So I return that on 25/07/2016 and ask for my refund but till now they don’t give my money back. (SUB-ORDER NO: TO[protected]-106431 ) Price- Rs. 1599,

    Please help me. I am a student and now I am in big loss.
    Togofogo.com / UPR eCommerce Customer Care's response, Apr 14, 2017
    Verified Support
    Complaint has been closed

    Team Togofogo
    Still my compliance not rectified and my cash not returen
    Togofogo.com / UPR eCommerce Customer Care's response, Apr 14, 2017
    Verified Support
    Complaint has been closed

    Team Togofogo
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      C
      chandralal suresh
      from Coimbatore, Tamil Nadu
      Jul 26, 2016
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      Address: Palakkad, Kerala, 678621

      Already complaint in upr ecommerce id : 1329758

      I already purchase one samsung galaxy mini gt 18190 mobile your order no.[protected] and i received the mobile. Billing amount rs.5295/- that mobile very old mfg year 2012 and damaged any function not working. That mobile abrod mobile not imei number. If you return money immediate and take the mobile. More then time i compliant with company and upr ecommerce but still you have never action today i;m going to consumer court. Every day my money lost. Any individual person complaints that not responding in supply companies and never action in government authorities.

      Bill no.[protected]/[protected] dated 30.06.2016 invoiced by android info solution pvt ltd, bangalore
      Total bill amount rs.5295/- claim amount rs.5, 00, 000/-

      By
      Suresh chandralal
      [protected]
      Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
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        C
        chandralal suresh
        from Coimbatore, Tamil Nadu
        Jul 16, 2016
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        Address: Palakkad, Kerala, 678621

        16th july 2016

        Sub : already compliant bur never refund and claim amount - reg.
        Ref : id no.1329758

        Dear sir,

        I'm already complaint regarding, i'm purchase one samsung galaxy mini gt 18190 in togofogo.com order no.[protected] and i received the mobile. That mobile very old mfg year 2012 and damaged any function not working. That mobile abrod mobile not imei number. You have already registered that compliant then togofogo company person contact me. That person told me i'm return that mobile only the bill value only refunded to you. (Complaint day only that person contact me in one time only talking with me) sir i'm request please action in my complaint and refund my amount with claim amount also. Because everyday my cash lose in this regarding. Kindly take the action immediately on this company is my request.

        Purchase bill amount rs.5295/- and i have claim for mentally stress for me from received mobile to still.

        Regards
        K. N. Suresh chandralal
        [protected]

        Your action
        Togofogo.com / upr ecommerce complaint status update [id: 1329758]

        Consumercomplaints.In
        Jul 14 (2 days ago)

        To me
        Greetings. Your complaint has been forwarded to upr ecommerce pvt. Ltd. Customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on www.consumercomplaints.in click here: we sincerely hope your issue will be resolved as soon as possible!

        Kind regards,
        Consumercomplaints.In team


        My complaints.
        Dear sirtogofogo.com / upr ecommerce — samsung s iii mini gt-18190

        I already purchase one samsung galaxy mini gt 18190 mobile your order no.[protected] and i received the mobile. That mobile very old mfg year 2012 and damaged any function not working. That mobile abrod mobile not imei number. If you return money immediate and take the mobile. More then time i compliant you have never action today i;m going to consumer court.

        By
        Suresh chandralal
        [protected]
        Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
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          C
          chandralal suresh
          from Coimbatore, Tamil Nadu
          Jul 14, 2016
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          Address: Palakkad, Kerala, 678621
          Website: all compliant

          I already purchase one samsung galaxy mini gt 18190 mobile your order no.[protected] and i received the mobile. that mobile very old mfg year 2012 and damaged any function not working. that mobile abrod mobile not imei number. if you return money immediate and take the mobile. more then time i compliant you have never action today i;m going to consumer court.

          By
          Suresh chandralal
          [protected]
          Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
          that complaint not any action that company in UPR eCommerce customer support center complaints only publish level only that can be never mind in public's very useless action. I'm more time complaints in this regarding bur my cash never return that company. every person hard working everyday then any purchase online that goods not working then complaint UPR eCommerce that never in action in any complaint companies

          by suresh chandralal
          [protected]
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            N
            Nandalal2619
            from Kolkata, West Bengal
            Jun 29, 2016
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            Address: New Delhi, Delhi, 110020
            Website: Togofogo.com

            Togofogo.com is an online marketplace for selling and buying. I buy a phone, model no is karbonn titanium s5 white order no is :to[protected]-51047 but they delivered karbonn a51 model. So i return this product through indian post and tracking no: ew[protected]in, and item was delivered correctly in 22.06.2016 at 15:37:00 in the following address aforeserve pvt. Ltd. 135/1, unit - “2”
            2nd floor maruthi industrial park
            Hoodi, rajapalya itpl main road
            Bangalore, karnataka – 560048

            But the authority of this online retailer company told me that they have receive no item from indian post so they unable to refund or replace my buy product but indian post authority told me that they delivered this item correctly. My request to you to have a look at my request and take action as fast as possible.

            Yours faithful,
            Nandalal das
            +4 photos
            Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
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              J
              Jainamjivansathi Matrimonial (JAIN)
              from Hyderabad, Telangana
              Jun 20, 2016
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              Address: 560048
              Website: WWW.TOGOFOGO.COM

              Maine togofogo.com is online website se samsung mobile perches kiya tha but use mobile main mujhe "safe mode" ka problem aa raha hai maine togofogo ko feedback kiya but koi reply nahi aaya aur samsung service center main bhi gaya unhone kaha ye mobile out off warranty hai jab ki maine togofogo ko 1year warranty ka paid kiya hai warrantybazar.com se warranty bhi mili hai aur un ka bhi phone nahi lag raha
              plz help me
              I have purchase mobile from togofogo.com. The mobile is second hand and Mobile is defected from back side & damage from side edges.

              Faulty mobile - Comment #2512999 - Image #0
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                M
                mona Patra
                from Mumbai, Maharashtra
                Jun 7, 2016
                Resolved
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                Resolved

                Address: 453331
                Website: togofogo

                Samsung galaxy note 1 mobile are defect, broken front body, mobile colour defect, touch pen colour defect, minimize opsition colour defect, inside mobile squre not locked, charger not samsung mobile, i hope that this mobile use another human, and android 4.1 softwear update another human. This mobile are not ok i want this mobile replace/return. Please give a soluation
                +1 photos
                Jun 9, 2016
                Complaint marked as Resolved 
                Togofogo shoping website my complaints accept
                i have not received my mobile 12 day... pick up my mobile 13/06/2016...
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                  T
                  Tapesh Chaturvedi
                  from Bengaluru, Karnataka
                  Jun 3, 2016
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                  Address: 474001
                  Website: togofogo.com

                  Dear Sir/Mam,
                  I bought a nokia xl mobile from togofogo.com but they send me the product which had broken back panel . So I return that on 18/05/2016 and ask for my refund but till now they don’t give my money back. Order id no.- TO[protected]-59121 Price- Rs. 3127 I also bought a nokia x2 from this site but they sent me wrong product . I ordered a android mobile which they had shown on their site but they sent me keypad mobile. I also returned that mobile on 31/05/2016 but they don’t send me right product till now. Order id no.- TO[protected]-67651 Price- 1700 rs. Please help me. I am a student and now I am in big loss.
                  defact mobile dispach, samsung galaxy note 1

                  About refund and replacement - Comment #2443036 - Image #0
                  About refund and replacement - Comment #2443036 - Image #1
                  your phone is damage is not very very not call tha guest no.. [protected]
                  Dear Sir/Mam,
                  I bought a nokia 720 mobile from togofogo.com but they send me the product which have no flash light voluam buttan not working and his ear speaker not work So I return that on27.11.2016 plese return my money Order id no.-(SUB-ORDER NO: TO[protected]-210531 ) Sub Total rs 5172/-Please help me. I am a student and now I am in big loss.
                  I bought samsung E1200 mobiles but they are duplecates plzzzz don't bought mobiles from this site, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
                  This is the fake site!!!
                  Dear Sir/Mam,
                  I bought amoto g2 mobile from togofogo.com but they send me the product which have dead So I return that on27.11.2016 plese return my money Order id no.-(SUB-ORDER NO: TO[protected]-210531 ) Sub Total rs 5172/-Please help me. I am a student and now I am in big loss.
                  Comments
                  Mo mona Patra on Jun 7, 2016

                  defact mobile dispach, samsung galaxy note 1

                  Reply
                  Na nazim29 on Jun 12, 2016

                  your phone is damage is not very very not call tha guest no.. [protected]
                  Reply
                  Ar Arun Phogat on Nov 27, 2016

                  Dear Sir/Mam,
                  I bought a nokia 720 mobile from togofogo.com but they send me the product which have no flash light voluam buttan not working and his ear speaker not work So I return that on27.11.2016 plese return my money Order id no.-(SUB-ORDER NO: TO[protected]-210531 ) Sub Total rs 5172/-Please help me. I am a student and now I am in big loss.
                  Reply
                  Ra Ram Sekhar on Dec 10, 2016

                  I bought samsung E1200 mobiles but they are duplecates plzzzz don't bought mobiles from this site, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
                  Reply
                  Ra Ram Sekhar on Dec 10, 2016

                  This is the fake site!!!
                  Reply
                  Ak Akshay Chougule 0 minutes ago

                  Dear Sir/Mam,
                  I bought amoto g2 mobile from togofogo.com but they send me the product which have dead So I return that on27.11.2016 plese return my money Order id no.-(SUB-ORDER NO: TO[protected] ) Sub Total rs 5073/-Please help me. I am a student and now I am in big loss.
                  Sir my phone network problem and charging pin is not working please return the product or replace or refund me your caller educative will not response me so please call me [protected]

                  About refund and replacement - Comment #2768035 - Image #0
                  About refund and replacement - Comment #2768035 - Image #1
                  hii sir
                  I'm bhushan pimpale want to say u i will buy a combo mobiles nokia 5233 on your online app togofogo comp. your mobiles get me at 22/10/2017 but your brands are fake china models & not work that can't open so i will request u please refund my money & i will replace your mobiles. your company togofogo will cheat me and im hungry on u. i[censored] do not refund my money i will take case on your company in grahak manch. i will call your customer care no but it can't open & u can't receive my call so will request & warning u refund me my money pls...
                  Mobiles not working
                  kodadala sairamraju's reply, Nov 2, 2017
                  Mobiles not working
                  this is worst site they are cheeting us, in they are showing one product and sendding one product dont trust
                  even customer care response is not proper
                  Hai sir
                  My name is prtima samad mobile Mi Note 4 sold but give me mi redmi 4 nothing but mobile ded pls refund money pls help me customer no.
                  Not working
                  [protected]
                  Speaker kharab hai or fon bhi bar bar band hora hai
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                    M
                    manishhalder
                    from Kolkata, West Bengal
                    Mar 20, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110020
                    Website: togofogo.com

                    I manish halder, [protected]@gmail.com, my orderd id is-TO[protected].
                    this is confermed by site .on 10 th march, still now it is not confermed by seller site shn bengalore, this is fraud site please help me ...as other people get not fall any problem by the site... the company address is DDA Shed No-B-103, Okhla, Industrial Area, Phase-1,
                    New Delhi - 110020,
                    Delhi, INDIA
                    Feb 20, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 18, 2018
                    Togofogo.com / UPR eCommerce Customer Care's response
                    Dear Customer,

                    As per cancellation policy we had already cancelled your order on 30-March-16 and same time informed to you through email & SMS also.

                    Thanks

                    Team Togofogo
                    I am [protected]@gmail.com. my mobile no [protected]. I ordered mobile dated 30/12/2017 for RS 5, 524.00 paied through netbanking to UPR ECOMMERCE PRIVATE LTD (TOGOPOGO.COM) .Then after 5 mint my order was cancelled by that company.But my money refund was not recived till date.Icalled many time in togopogo helpline no. but they not pickup the phone and also not giving proper answers. I paged my BANKstatement also but till they telling money not recived. so after that i knew that this company was fraud one and also cheeting company.Now i dont no how i get my refund money. please do needfull. now i am planing to give complain to crime branch, delhi.
                    Togofogo.com / UPR eCommerce Customer Care's response, Jan 18, 2018
                    Verified Support
                    Dear Customer,

                    Would you like to inform you that we have already processed your refund against of your order no. (TO1711300330) Txn no-7361088641. Kindly check your statement against and update the same.

                    Thanks!

                    Team Togofogo
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                      N
                      nithiamanivasan
                      from Vijayawada, Andhra Pradesh
                      Mar 5, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110020
                      Website: www.togofogo.com

                      Order no: to[protected]. On 26th feb the reverse pickup reached to warehouse still 1 week went still not my money refund as being initiated. Daily i am calling to their customer support they were not giving proper response and also not giving proper respect. Irritating. Cheating my money.
                      Aug 9, 2016
                      Complaint marked as Resolved 
                      money has being refunded...
                      Verified Support
                      Apr 14, 2017
                      Togofogo.com / UPR eCommerce Customer Care's response
                      Complaint has been closed.

                      Team Togofogo
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                        rohit6514
                        from Jaipur, Rajasthan
                        Mar 3, 2016
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                        Address: Jaipur, Rajasthan, 302004
                        Website: www.togofogo.com

                        Hi i have purchase online used phone with 1 year warrantee from togofogo company, but when i received this mobile it was defective and i already drop mail to togofogo customer support but no one arranged pickup for that mobile,
                        I request you please take action to this company.
                        Order detail:

                        Moto g 1st gen 8 gb black
                        (Sub-order no: to[protected]-17084)
                        Tupc id : tf[protected]

                        Contact me on:
                        [protected]
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                          rohit6514
                          from Jaipur, Rajasthan
                          Mar 3, 2016
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                          Address: Jaipur, Rajasthan, 302004
                          Website: www.togofogo.com

                          Hi i have purchase online used phone with 1 year warrantee from togofogo company, but when i received this mobile it was defective and i already drop mail to togofogo customer support but no one arranged pickup for that mobile,
                          i request you please take action to this company.
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                            Ravi zzz
                            from Aligarh, Uttar Pradesh
                            Mar 1, 2016
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                            Address: 110020
                            Website: www.togofogo.com

                            I purchase a mobile phone a & k a3 blue and black gsm whose order id to[protected]-11896 on 27jan 16. But the phone is not working at the time of delivery. I have also complaint about it. Company say that we will reverse pickup it soon. After 20 days again say that the reverse facility are not available. After say you can submit your phone at our office. But they don't collect and said we will not accept it. Please take suitable action against the company togofogo.com.
                            Complaint by:
                            Ravi shastri
                            C/o sunrise public school sarai 121106
                            Ph. [protected]
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